Provision to expand the editable Grid selection coloumn
Hi , We are using a editable Grid control-> Nested view in one of our field service custom entity. But when we try to select the record and click the down arrow. The selection column width gets srinked and dropdown becomes hidden. If we have a option to expand the Row selector column. Then it...
New Work Order Triage
Would it be possible to have pop up windows that show current open work orders for an account when taking a call? Ex. our company services our own restaurants. When a restaurant calls in for a fryer broken we would like to be able to let the store know that they already have an open call on that ...
Quick create
This idea is generic for PowerApps/CE, not only for Field Service. I would be very helpfull if there was a setting to use a quick create form from a subgrid without the entity appears in the quick create options in the menu bar. The quick create is very helpfull for users, but the list with optio...
There should no pop up window appearing after the Dynamics update stating telling users to switch APP.
After wave 2 update all users are receiving a pop up notification stating users to switch APP , this is making inconvenience to users as this information is not useful to customer.
Flow run history with "regarding" field like how we have it in process session page of dynamics 365 process which is very helpful to identify for which record the flow run got failed easily without navigating to each flow run history and understand the record for which the flow got failed.
Flow run history with "regarding" field like how we have it in process session page of dynamics 365 process which is very helpful to identify for which record the flow run got failed easily without navigating to each flow run history and understand the record for which the flow got failed. And a...
Timeline - sort by Created On - Option to Display Created On Date
There is functionality to sort the timeline by created on date or modified date. When the timeline is sorted by created on date it would be great to have the created on date displayed, instead of the modified date, on the timeline.
Schedule Board Resource Requirement Pane on the right side
Currently in the new Preview as well as the existing version of the Schedule Board in Field Service. The Resource Requirement Pane is always on the bottom and the location can't be changed. We have done several implementations of Field Service and many of our customer would like the ability to m...
Enhance geocoding
The current functionality of the automatic geocoding after account address changes does not update current open - unscheduled or open - scheduled work orders. This would be helpful in ensuring if a service account's address is updated, the associated work orders not currently in progress or close...
Duration field update to HH:MM
In resco, the duration fields on work orders, scheduled jobs, booking journals, etc. shows the duration as HH:MM. I.e. a duration of 1 hour and 53 minutes shows as 1:53. In D365, the duration shows as 1.88 hours. It would be nice to show the duration as the HH:MM format rather than the decimal ho...
Timeline - User setting - Sort on created date
The timeline is a very nice feature but the lack of not being able to sort on created date instead of last modify forces our users quite often to other list views. The possibility to change owner or similar on the records messes up the timeline and how we can read it. Show as conversation helps ...