11

Quick create

This idea is generic for PowerApps/CE, not only for Field Service. I would be very helpfull if there was a setting to use a quick create form from a subgrid without the entity appears in the quick create options in the menu bar. The quick create is very helpfull for users, but the list with optio...

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Category: General (26)

STATUS DETAILS
New
1

There should no pop up window appearing after the Dynamics update stating telling users to switch APP.

After wave 2 update all users are receiving a pop up notification stating users to switch APP , this is making inconvenience to users as this information is not useful to customer.

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0 Comments

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Category: General (26)

STATUS DETAILS
New
1

Flow run history with "regarding" field like how we have it in process session page of dynamics 365 process which is very helpful to identify for which record the flow run got failed easily without navigating to each flow run history and understand the record for which the flow got failed.

Flow run history with "regarding" field like how we have it in process session page of dynamics 365 process which is very helpful to identify for which record the flow run got failed easily without navigating to each flow run history and understand the record for which the flow got failed. And a...

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0 Comments

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Category: General (26)

STATUS DETAILS
New
1

Timeline - sort by Created On - Option to Display Created On Date

There is functionality to sort the timeline by created on date or modified date. When the timeline is sorted by created on date it would be great to have the created on date displayed, instead of the modified date, on the timeline.

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0 Comments

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Category: General (26)

STATUS DETAILS
New
9

Schedule Board Resource Requirement Pane on the right side

Currently in the new Preview as well as the existing version of the Schedule Board in Field Service. The Resource Requirement Pane is always on the bottom and the location can't be changed. We have done several implementations of Field Service and many of our customer would like the ability to m...

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0 Comments

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Category: General (26)

STATUS DETAILS
New
1

Enhance geocoding

The current functionality of the automatic geocoding after account address changes does not update current open - unscheduled or open - scheduled work orders. This would be helpful in ensuring if a service account's address is updated, the associated work orders not currently in progress or close...

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0 Comments

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Category: General (26)

STATUS DETAILS
New
4

Duration field update to HH:MM

In resco, the duration fields on work orders, scheduled jobs, booking journals, etc. shows the duration as HH:MM. I.e. a duration of 1 hour and 53 minutes shows as 1:53. In D365, the duration shows as 1.88 hours. It would be nice to show the duration as the HH:MM format rather than the decimal ho...

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Category: General (26)

STATUS DETAILS
New
3

Timeline - User setting - Sort on created date

The timeline is a very nice feature but the lack of not being able to sort on created date instead of last modify forces our users quite often to other list views. The possibility to change owner or similar on the records messes up the timeline and how we can read it. Show as conversation helps ...

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0 Comments

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Category: General (26)

STATUS DETAILS
New
0

Phone number field with logic

Phone number field with no logic (text field) leads to bad data. Possibility is to show the number format already what should be written in. Only numbers are allowed except the plus + in the beginning; so no space, no letters etc. or any other ideas... currently the data field looks like +41 41 ...

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0 Comments

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Category: General (26)

STATUS DETAILS
New
1

Timeline for all entities (Case, Workorder, Booking over mobile)

Target: Timeline could be an important and cool feature. Timeline info should be acessable from all entities (Case, Work order, Booking over mobile) doesn't matter where I wrote something or in which entity I am in at the moment. Minimal request (first step): The Timeline for Work Order and Book...

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0 Comments

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Category: General (26)

STATUS DETAILS
New