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Time Entry for field service is lacking some basic functionality - submission, review by manager and approval/rejection.
My recommendation would be to have the same functionality within Field Service Time Entry that exists in Project Operations:
- Technician on Mobile can submit time entry / entries for approval by manager. Entry Status = Submitted
- Once submitted, the technician could recall, if NOT approved.
- Once Submitted, the manager reviews:
- If Approved, the entry status = Approved
- If Rejected, the entry status = Returned and the Manager MUST enter a reason why.
STATUS DETAILS
New