Time Entry for field service is lacking some basic functionality - submission, review by manager and approval/rejection.

My recommendation would be to have the same functionality within Field Service Time Entry that exists in Project Operations:

  • Technician on Mobile can submit time entry / entries for approval by manager. Entry Status = Submitted
  • Once submitted, the technician could recall, if NOT approved.
  • Once Submitted, the manager reviews:
  • If Approved, the entry status = Approved
  • If Rejected, the entry status = Returned and the Manager MUST enter a reason why.
Category: General