Add a fullscreen form mode for Field Service (Dynamics 365) app
In the Field Service Mobile Xamarin app users could double click the header of a form to expand the form view section to cover the entire app window. Please consider implementing a similar option in the new Field Service (Dynamics 365) app.
Add an ability to set the default view for the Booking Calendar control in the Field Service (Dynamics365) app
On the Field Service (Dynamics365) app the user can see a calendar view when clicking on Bookings. In the top right corner there is a setting that allows a user to switch between the "Agenda", "Day", and "Map" views. Currently when the user first clicks on the Bookings section the Agenda view ...
Retain unsaved information when changing tablet orientation
After the work is completed, when we get the signature from the customer, we hand the tablet sideways.
Sometimes when a customer signs ...
Need Filter functions in Offline mode on FSM apps
We strongly demand that we are able to create personal views, change filter conditions, or use filters on headers in the Field Service Mobile(Dynamics365) for both Windows and iOS, which we could do in Xamarin FSM.　We heard that there was no plan to implement these features.
These filte...
See when a Technician is currently Offline
Have a feature for Back Office users (schedulers, etc.) to be able to see when a Technician is currently Offline (has no internet connection). This can be useful for example if a scheduler cancels a Booking for the day and needs to make sure the Technician is aware. If the scheduler can see th...
Data synchronization of mobile app in remote locations
It would be good to have some synchronization options available in mobile application to control which data user want to synchronize. Currently when users are online, device will do a full synch of data in and out.
When working in remote locations users should also have an option to onl...
Allow a record to be deleted with offline data in Mobile Offline enabled
With the Mobile app (standard Field Service Mobile Power App) it is not possible to delete a record.
The issue is not security permissions.
Users such as technicians sometimes need to delete a Work Order Product or Work Order Service for example. When offline is enabled, it is no...
Adding Functional Location to an account while in offline mode in FSM
When trying to add a new functional location to an account in Field service mobile app in offline mode, we are not getting the option to add new location.
While when in online mode and on Field service web app we are able to add a new functional location
Please add this functionali...
Automatically Publish Mobile Offline Profile
As specified in an earlier question, we would like to see the possibility to automatically ...
Word Templates in Offline first
Word Templates are currently not available in the Offline First version of the app, and this makes work more difficult for our customers and end users, as they need access to those templates in order to make service reports.
ASK
Word Templates to be ava...