Create Booking Form Update
Create Booking form for Hourly view has Start time and End time mentioned.
But for Daily/Weekly view it is not present.
Requesting you to add the Start and End time to Create Booking form which will be helpful while distributing a requirement to multiple resources.
Adding Incident type to work order takes time to copy data
When a work order is created, incident items such as products, services, and service tasks are copied to the order using the "Field Service - Copy Incident Items to Work Order" (LongJobs_CopyIncidentItemsToWorkOrder (number 464)) system job.
The documentation says that the system task is...
Adding Font size in decimal number
Hi Team,
We wanted to know if there is any possibilities to add Font size in decimal as well.
For Knowledge Articles we believe users should get an option to select or add font size as per their requirement, e.g. 10.5.
It will allow the users to customize the Artic...
Time entries for vacation during the 2nd half of the day
Hi Team,
When we try to create a vacation time off entry for Resources, we cannot select the time in the Quick time entry form to select the time when it starts.
After selecting the number of hours of the vacation, system automatically assigns it in the beginning of thei...
Size limit of attachments in Omni channel should be more than 25mb
Hi Team,
We are not able to send attachments more than 25mb in chat with our customers for WhatsApp channel.
Even after increasing the size in Settings.
This is a crucial requirement for us, requesting you to add this feature in the applcaition.
Project Operation App is not available for UAE region
Hi Team,
Project Operation is not available for UAE Region, requesting you to enable it.
Adding Functional Location to an account while in offline mode in FSM
When trying to add a new functional location to an account in Field service mobile app in offline mode, we are not getting the option to add new location.
While when in online mode and on Field service web app we are able to add a new functional location
Please add this functionali...
Noise Cancellation in Remote assist
Hi Team,
I would request to add a future to add noise cancellation feature in Remote assist
We use it in case factory tour with many people onsite standing next to the wearer of HoloLens, and others are connected through Teams meeting. Naturally, the people on...
Agent icon on the Chat widget does not load on Portal
Agent icon on the Chat widget does not load on Portal when we use the chat widget script from omnichannel on the Portal
Change resource type of already created bookable resource
Hi Team,
Please add the functionality to be able to change the resource type of already created bookable resource record