3

Knowledge Articles should be accessed in offline mode without any error in desktop App

Issue description:

====================

users have observed that they have already downloaded data for offline and when they disconnect the internet and try to access the knowledge article, they are facing a script error mentioning "Api cannot be accessed online" in the Field ser...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (104)

STATUS DETAILS
New
2

Provide an api that can programatically trigger a "Update offline data" operation on FSD

Please consider publishing an api that can be called to trigger a "Update offline data" operation on FSD. A user can manually click on the "Update offline data" button to force a sync operation but it would be beneficial if this force sync operation could ...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (104)

STATUS DETAILS
Needs Votes
3

Enable in-app Language Configuration

The default language used in the Field Service Mobile app is determined through the user's tenant-level language setting. It would be very helpful for users to be able to switch from the default language from within the app as well.


There are a number of Field Service Mobile u...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (104)

STATUS DETAILS
Needs Votes
1

Add the ability to set a Saved View as the default view

All technicians are forced to use the same views on mobile device. Each type of technician needs different data.


Need to replicate the browser functionality of modern advance find and system views to the mobile device to allow the technicians to select a default view and/or a...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (104)

STATUS DETAILS
New
1

Service task subgrid constantly returning to Default View

Our technicians view service tasks by location and walk around until all assets have been serviced in one location before moving to the next area. Some customer site can have up to 400 service tasks.


Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (104)

STATUS DETAILS
New
1

Booking Calendar control Map view showing all Outstanding work orders

Technicians need to be able to quickly and visually see open work orders closest to their current work order or location. This is not possible in the new app due to the new app only showing bookings on a specific day.


The Map in the Xamarin app shows all jobs ...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (104)

STATUS DETAILS
Needs Votes
2

Offline Sync Profile

Currently the minimum sync time for offline profile is 5 minutes. This is limiting for users who are in an online state, however need an offline profile configured due to the geographic area they work in.

For emergency response situations this is not ideal with manual work arounds needi...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (104)

STATUS DETAILS
Needs Votes
1

AAD security group user sync in mobile offline

Currently we have a limitation when admin adding new users, they need to remove the AAD group and re-add again to sync.

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (104)

STATUS DETAILS
Needs Votes
2

Debugging Tool For Debugging Customer JavaScript into Field Service Mobile(Dynamic 365)

There should be debugging tool for debugging JavaScript into the Field Service Mobile(Dynamic 365) APP.

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (104)

STATUS DETAILS
New
5

Make document generation (Word Template / PDF Export) available in offline mode

Currently its not possible to use the Word / PDF Export in Offline Mode in the App. This was confirmed by Microsoft Support to be a product limitation.


In the future it would be great if the user can use the same document generation capabilities which are available in online m...

Read more...

0 Comments

Read more... 0 Comments

Category: Mobile (104)

STATUS DETAILS
Needs Votes