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The new Mobile Controls for adding and completing Service Tasks, Products and Services currently only function properly when adding them on a Work Order form. When you add these to the Work Order Incident form for example the relationships are not set correctly when a new record is added by using the control. So when adding a new product using the control the fields Work Order, Work Order Incident, Customer Asset etc. are empty. Would be a good improvement of these controls to make sure they at least work for the fields that are always available by default on these records such as: Work Order, Work Order Incident, Booking, Customer Asset and then take into account the relationship mappings for these tables.

Category: Mobile
STATUS DETAILS
New