10

Barcode scan on sub grid to filter records

The Field Service Mobile (Xamarin) app allows us to filter the records using barcode from the sub grid. We looked into the same functionality on Field Service (Dynamics 365) mobile app, but we only found global search option given in the below document, https://docs.microsoft.com/en-us/dynamics3...

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Category: Mobile (134)

STATUS DETAILS
Needs Votes
10

Employee Productivity – Sign on and Sign off shift.

At present we have good time recoding around work orders, however we need to record when an employee signs on for work and when the sign off. So if an employee works 8 hours but only does one 2 hour work order than we know the are 25% productive. Without capturing when they have started and fini...

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0 Comments

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Category: Mobile (134)

STATUS DETAILS
Needs Votes
8

User should be able to select map

When I click on get direction from an I-phone, it does not open google maps to get direction. It will be good if the users will be able to select the desired app to get direction? Most technician uses google map or Waze for driving to customer location.

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0 Comments

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Category: Mobile (134)

STATUS DETAILS
Needs Votes
8

Increases number of relationships allowed in Mobile Offline profile

There is currently a restriction on the number of relationships allowed of 10. This is providing very restrictive as we move to refine the 'Notes' entity. The standard filtering of notes created in last x days is not suitable as a technician may want to view notes created 12 months ago on a Cus...

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0 Comments

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Category: Mobile (134)

STATUS DETAILS
Needs Votes
7

Data synchronization of mobile app in remote locations

It would be good to have some synchronization options available in mobile application to control which data user want to synchronize. Currently when users are online, device will do a full synch of data in and out.

When working in remote locations users should also have an option to onl...

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0 Comments

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Category: Mobile (134)

STATUS DETAILS
Needs Votes
7

Enhanced status transitions (buttons and custom workflow)

It would be great the mobile capability was enhanced to allow for status updates via buttons without building custom. It would also be a nice user experience for status transitions to be available at the header or footer to enable status changes from any tab of the booking.


B...

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0 Comments

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Category: Mobile (134)

STATUS DETAILS
Needs Votes
7

Make editable grid available on mobile

Editable grid should be available in the mobile app. This was possible in the previous app.

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0 Comments

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Category: Mobile (134)

STATUS DETAILS
Needs Votes
Ideas Administrator

T

6

Mobile Report - Page break

altough it is now possible to convert the html page into a pdf, it creates page breaks without any regard of the position. so the signature or a picture ist just split in two pages.

this really looks bad and not very representable in front of the customer.

The suggestion of MS su...

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0 Comments

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Category: Mobile (134)

STATUS DETAILS
Under Review
6

Views for week and month in the calendar of the Field Service (Dynamics 365) mobile app

The calendar view should contain options for a weekly and a monthly view of the bookable resource bookings. The current calendar control for the Field Service (Dynamics 365) mobile app provides a list view (agenda) and a daily view. There is no way to see the upcoming week or month. Especially t...

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0 Comments

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Category: Mobile (134)

STATUS DETAILS
Needs Votes
5

Field Service Mobile App Offline Radio Button

it should be also possible for non Microsoft Phones to switch from online to offline via a Swich, currenty once you are in the offline profile the user cannot deside to go online again, also if there is connection. so essential functions coming from power automate don't run. As offline is less...

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0 Comments

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Category: Mobile (134)

STATUS DETAILS
Under Review
Ideas Administrator

Hello,

We are evaluating new ways to access online data while using the offline first application.

Currently online Offline Classic mode offers the manual online vs offline toggle in the application and can be enabled via app setting for the FSM App module. More information about Offline first vs Offline classic can be found here: https://learn.microsoft.com/power-apps/mobile/work-in-offline-mode#offline-first-vs-classic-offline

 

Thank you
FSM PM Team.