Ability to prevent reset from Application Settings
Problem - There is an issue with the Cashiers able to Reset the MPOS from the Windows Store Settings > Reset Application. Most of the root cause is the Cashiers are accidentally Reset application when they explore around the MPOS. Proposed Resolution - So can you put in a control in MPOS to chec...
Not possible to export Button grids
*** Troubleshooting Steps
Steps to reproduce
1. Go to USRT / Retail / Channel setup/ POS setup/ POS/ Screen layouts
2. Use Layout designer for Screen layout. Verify that Export/ Import option exists
3. Open designer for Button grid. Verify that there is not ...
Adyen Dynamic Currency Conversion (DCC) Compliance requirements in FnO Receipt designer
In D365 Finance and Operations Commerce, on the receipt designer there is no current possibility to add currency conversion which is required by Adyen for the usage of DCC: the exchange rate, the markup and the source of this information.
When partners use Adyen as a payment m...
Receipts in Dynamics 365 Commerce do support the display of DCC info. Here are instructions for doing that:
To set up Dynamics 365 Commerce receipts to display Digital Currency Conversion (DCC) info from the terminal:
- Add the EFT Message placeholder to the footer of the receipt format for the “Customer’s credit card receipt” receipt type (Receipt ID 3 in Commerce demo data.) See the Set up and design receipt formats help topic for guidance on editing receipt formats.
- Set the print behavior for that receipt format to Always print or Prompt user
- Run job 1090.
When customers select a DCC currency on the payment terminal, DCC information will be printed on the credit card receipt produced through Dynamics 365 Commerce, as well as the Cardholders copy receipt that Adyen prints on terminals with on-board printers (e.g. V400cPlus.)
Manufacturer Coupon Support Needed
It is highly desired and seems to be standard POS functionality to be able to handle processing Manufacturer coupons by simply scanning the coupon barcode and having the discount identified.
The GS-1 barcode format should be able to be parsed at the register level. Secondary t...
POS Customer Receipt Reprint & Duplicate Indicator
Description:
Currently, the POS system does not mark receipts as "Duplicate" or indicate the reprint date and time when a customer requests a receipt reprint. This leads to confusion for cashiers and store staff, as they cannot differentiate...
Copy lines from previous orders while creating customer order or quote in POS
Have a functionality to copy lines from an existing order while creating a customer order or a quote in POS, as is already possible possible in HQ through copy "from all" option.
Validation of Gift card numbers when issuing on POS terminal
When issuing a gift card on the POS terminal the store user can input any value, without validation.
This can result in strange characters erroneous data making it's way into the Gift card table, causing down stream issues of processing transactions against that gift card.
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!
POS Permission Groups - Add more granular control to manager permissions
Currently in the POS permission groups there is a single control granting "manager permissions" which is a broad permission set ranging from the ability to adjust tender declarations to the ability to deactivate POS devices. There should be a more granular control set that allows system administr...
Thank you for the idea. It is possible to override manager or cashier permissions on a per-worker basis to customize permissions for that user.
Accessibility for the "Reset" button
Customer requires to control or at least disable "Reset" button accessible from POS logon screen. Please add this feature as early as possible.
Welcome or transaction screen at login based on start amount
In the "Screen Layout" it is possible to spesify if Default start screen is "Welcome Screen" or "Transaction Screen". Cashier's say they want to get to the Welcome screen when there are no shifts or if no start amount have been entered. Else they would prefer to get to the "Transaction screen...
Thank you for the product suggestion! This idea is aligned with the product vision and we will love to provide this capability out of the box. However, we do not have a planned release timeline as of now and hence marking it as Declined (please read this as Postponed).
Administrator
Thank you for submitting this. It's true that the Button Grid designer does not have an import/export function, but it is possible to export button grids using the Data Management Framework in Commerce Headquarters. This blog post explains how to export and import screen layouts: https://community.dynamics.com/ax/b/dynamicsnotes/posts/move-pos-screen-layouts-from-one-environment-to-another. Disclaimer: the process is incomplete for exporting complete screen layouts, but it can effectively be used to export and import button grids as well as other data entities.