In D365 Finance and Operations Commerce, on the receipt designer there is no current possibility to add currency conversion which is required by Adyen for the usage of DCC: the exchange rate, the markup and the source of this information.
When partners use Adyen as a payment method and want to use a different currency, Adyen's Dynamic Currency Conversion for such types of payments require to have the currency conversion information displayed on the receipt.
In order to have improved future integration between Adyen and Commerce, we request further looking into and future improvement of the Receipt designer, so it supports DCC as an out of the box product.
Comments
Below are the requirements from Adyen on the DDC compliance:
https://help.adyen.com/en_US/knowledge/in-person-payments/terminal-features/dynamic-currency-conversion-dcc-rules-regulations
More on DCC:
https://docs.adyen.com/point-of-sale/currency-conversion/
Category: Store Operations and POS
Administrator on 1/26/2024 4:28:17 PM
Receipts in Dynamics 365 Commerce do support the display of DCC info. Here are instructions for doing that:
To set up Dynamics 365 Commerce receipts to display Digital Currency Conversion (DCC) info from the terminal:
When customers select a DCC currency on the payment terminal, DCC information will be printed on the credit card receipt produced through Dynamics 365 Commerce, as well as the Cardholders copy receipt that Adyen prints on terminals with on-board printers (e.g. V400cPlus.)