15

Need ability to track multiple emails at once using Dynamics 365 App for Outlook

Our team is very concerned that the current Dynamics 365 add-in is being depreciated in Oct 2020 when the ability to track multiple emails at once has not yet been added to the replacement Dynamics 365 App for Outlook. We communicate with our clients primarily via email with a long sales proces...

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1 Comments

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
Needs Votes
15

Ability to add CRM tab on Outlook client

When adding Dynamics 365 App for Outlook,

it would...

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0 Comments

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future. 


Sincerely, 

Naitik Shah 

PM, Microsoft. 

14

View in Dynamics button in the Outlook App should open Dynamics in the context of a Dynamics App

There exists a button "View in Dynamics" in the Outlook App. Clicking this button opens the current record either in a browser popup or browser window, depending on your settings. In any case, the browser opens the Dynamics system outside the context of any exising Dynamics apps, there is only a ...

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0 Comments

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
New
14

Feature to let participants choose whether to reflect in Outlook appointments when creating appointments

Currently, when you create an appointment in Dynamics 365 (Online), it is automatically reflected in the Outlook appointment of the registered participant. However, in some cases, it doesn't always need to be reflected in the participant's Outlook appointment. Therefore, it would be great if part...

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0 Comments

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
Needs Votes
14

MailApp function: Disable the recent records for set regarding field on App for Outlook

Please add the function so that users can disable the recent records for set regarding field on App for Outlook. We can disable most recently used items for lookup field in entity forms, but we cannot do this for set regarding field on App for Outlook. Therefore, users can track the mail items w...

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0 Comments

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
Needs Votes
14

Dynamics App for Outlook to track entire communication with external users

The following issue has been raised by multiple customers: *User A sends and email from Outlook to User B and track the first email regarding an CRM Account "Microsoft" *Open Sales > Accounts > Microsoft > Activities - the first email send to User B is tracked and visible *User B replies to User...

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0 Comments

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
Needs Votes
13

A feature that allows you to create and edit email templates that can be created when [email a link] is pressed.

We need a feature that allows us to create and edit email templates that can be created when we press [email a link].

The email that comes up when we click email a link is so spartan that it is useless by default and must be edited.

We need a feature that can be freely customized l...

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0 Comments

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
New
13

When we create an all-day appointment in Dynamics 365, the completion date is set to the next day.

When we create an all-day appointment in Dynamics 365, the behavior is as follows. This behaves differently from Outlook all-day events and confuses users. - If we check "All Day Event" when creating an Appointment, the End Time will be set to the next day. - When we create an all-day appointmen...

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0 Comments

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
New
13

To be able to track mailboxes other than the sender if the sender's address is included in the receiving address

If the sender is included in the destination address, such as if the sender is included in the recipient's mailing list or BCC, the following tracking will not be performed. ・ Incoming receipts in the destination mailbox are not tracked ・ On the contrary, the sender's mailbox is tracked even thou...

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0 Comments

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
Needs Votes
13

Ability to customize content to display on Dynamics 365 App for Outlook

It would be great to display certain fields on screen of Dynamics 365 App for Outlook, such as activity lists related to records.

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0 Comments

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Category: Email Management and Outlook Integration (266)

STATUS DETAILS
Needs Votes