Need ability to track multiple emails at once using Dynamics 365 App for Outlook
Our team is very concerned that the current Dynamics 365 add-in is being depreciated in Oct 2020 when the ability to track multiple emails at once has not yet been added to the replacement Dynamics 365 App for Outlook. We communicate with our clients primarily via email with a long sales proces...
Ability to add CRM tab on Outlook client
When adding Dynamics 365 App for Outlook,
it would...
View in Dynamics button in the Outlook App should open Dynamics in the context of a Dynamics App
There exists a button "View in Dynamics" in the Outlook App. Clicking this button opens the current record either in a browser popup or browser window, depending on your settings. In any case, the browser opens the Dynamics system outside the context of any exising Dynamics apps, there is only a ...
Feature to let participants choose whether to reflect in Outlook appointments when creating appointments
Currently, when you create an appointment in Dynamics 365 (Online), it is automatically reflected in the Outlook appointment of the registered participant. However, in some cases, it doesn't always need to be reflected in the participant's Outlook appointment. Therefore, it would be great if part...
MailApp function: Disable the recent records for set regarding field on App for Outlook
Please add the function so that users can disable the recent records for set regarding field on App for Outlook. We can disable most recently used items for lookup field in entity forms, but we cannot do this for set regarding field on App for Outlook. Therefore, users can track the mail items w...
Dynamics App for Outlook to track entire communication with external users
The following issue has been raised by multiple customers: *User A sends and email from Outlook to User B and track the first email regarding an CRM Account "Microsoft" *Open Sales > Accounts > Microsoft > Activities - the first email send to User B is tracked and visible *User B replies to User...
A feature that allows you to create and edit email templates that can be created when [email a link] is pressed.
We need a feature that allows us to create and edit email templates that can be created when we press [email a link].
The email that comes up when we click email a link is so spartan that it is useless by default and must be edited.
We need a feature that can be freely customized l...
When we create an all-day appointment in Dynamics 365, the completion date is set to the next day.
When we create an all-day appointment in Dynamics 365, the behavior is as follows. This behaves differently from Outlook all-day events and confuses users. - If we check "All Day Event" when creating an Appointment, the End Time will be set to the next day. - When we create an all-day appointmen...
To be able to track mailboxes other than the sender if the sender's address is included in the receiving address
If the sender is included in the destination address, such as if the sender is included in the recipient's mailing list or BCC, the following tracking will not be performed. ・ Incoming receipts in the destination mailbox are not tracked ・ On the contrary, the sender's mailbox is tracked even thou...
Ability to customize content to display on Dynamics 365 App for Outlook
It would be great to display certain fields on screen of Dynamics 365 App for Outlook, such as activity lists related to records.
Administrator
Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Naitik Shah
PM, Microsoft.