4

Display technician daily tour on Field Service mobile apps

Many customer ask us to display the technician daily tour on the map in mobile apps. It will be great that technician can see the same information as the schedule board on web client. Some advanced features could be great also for managing the travel of technician, as for exemple change Ressou...

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Category: Mobile (75)

STATUS DETAILS
Needs Votes
3

Inspection Image File Size (3072 kb) Limitation Improvment

Hi everybody,


Our field service employees must fill inspections, which contain the "file" question, to upload images.

When taking an image directly with the provided button, everything works as expected.

But when an image gets selected via the file picker, all empl...

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Category: Mobile (75)

STATUS DETAILS
New
3

Make editable grid available on mobile

Editable grid should be available in the mobile app. This was possible in the previous app.

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Category: Mobile (75)

STATUS DETAILS
Needs Votes
Ideas Administrator

T

3

Dynamics 365 Field security

Future featuring option to include a Dynamics 365 Field security with potential integration with Microsoft Dynamics 365 maybe potentially optimum for purpose to (e.g. monitor potential suspicious activity, security monitoring, security personnel, facilities, parking, business contacts, equipment,...

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Category: Mobile (75)

STATUS DETAILS
Needs Votes
3

Auto-refresh for the Calendar view in the Field Service Mobile App

In the Field Service Mobile App the Calendar view is not updated automatically when new Bookings are created/updated in Dynamics. The user has always to press refresh button to have the view up-to-date. We are in a project that's entering now the phase of production and we will have thousands of...

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Category: Mobile (75)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for the feedback. Presently the Calendar view will automatically refresh as part of regular sync at 5 minute intervals. Users would only need to manually refresh if looking to update data before that 5 minute auto-sync time has elapsed. 

 

Thank you,

Field Service Mobile PM Team



3

Dynamics 365 Field Service mobile text to schedule

Future featuring the option to easily mobile text to schedule maybe a potentially ideal luxury to include in addition to future virtual agents solutions.

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Category: Mobile (75)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for the suggestion. We will review this for future consideration. 

 

Thanks,

Field Service Mobile PM Team

3

Automatic acceptance of booking and automated timestamps wherever possible

--> Target: A technician need to work as efficient as possible and should spend not much time on his mobile Incoming booking will be accepted only by the status "received by FSE" (field service engineer). The same logic of what's app with the two blue ticks on the message should be used, when a ...

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Category: Mobile (75)

STATUS DETAILS
Needs Votes
3

When outside working hours the time intervals should be grayed out in Field Service App

Is it possible to display working hours of a user and have non-working hours grayed out on the calendar view on Field Service Mobile just like on the schedule board? Here is the supporting link that is showing the difference between the app and web - https://drive.google.com/open?id=1jMMUOUmKw...

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Category: Mobile (75)

STATUS DETAILS
Needs Votes
3

Add the Arabic language pack as a supported language for Dynamics 365 for phones and tablets

We have noticed, that the Arabic language pack is not supported for the Dynamics 365 for phones and tablets. You can refer to the below articles for more information: https://support.microsoft.com/en-us/help/4046795/microsoft-dynamics-365-online-and-on-premises-update-2-2 https://docs.microsof...

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1 Comments

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Category: Mobile (75)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for reaching out to us. This is a Dynamics 365 Power App functionality and ideas are tracked at https://ideas.powerapps.com. However, we are tracking this idea and we've communicated this issue to the platform team.

Thank You,

Jonathan Baker, PM

Field Service 

 

2

Add File Path Parameter inside Xrm.Navigation.openFile & Xrm.Device.pickFile

We need an additional parameter in Xrm.Navigation.openFile as when we use this function inside Field Service Mobile application then it automatically save inside TempState Folder of Application's App Data folder. If there is a path parameter developer can save the save inside the App data only...

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Category: Mobile (75)

STATUS DETAILS
New