0

Long labels are splitted at the middle of the mobile screen

Long labels are splitted at the middle of the mobile screen leaving the other half for the textbox, it is not very functional when capture long information in the textbox. The long labels should cover the entire mobile screen and set the textbox down or can to adjust the presentation.

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0 Comments

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Category: Mobile (52)

STATUS DETAILS
Under Review
0

An option to set a frame for singature fields

The borders of signature fields are hard to identify, since those fields do not have frames.

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0 Comments

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Category: Mobile (52)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. We are reviewing this request.

Thanks,

Jonathan Baker

PM, Field Service Mobile 

0

wireless bluetooth printer capabilities

In my scenario we need the ability to print receipts when drivers are out in the field. I don't see any documentation regarding this feature. A little background on existing implementation. We have internal app developed using NativeScript which handles the field service driver process. Within...

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0 Comments

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Category: Mobile (52)

STATUS DETAILS
Needs Votes
0

Field Service look up control is very confusing

Please fix the control and make it useable as I have to change the status all the time in WO.

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0 Comments

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Category: Mobile (52)

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Jonathan Baker, PM,

Microsoft.

0

Location tagging with photos

It will be wonderful if we can tag location while taking photos in the Work Order/Bookings. Use case: Technician went for an inspection/fix/repair. After the job done, the technician takes the photo in the Work Order/Booking, and the location gets tagged with it. How will it help? 1. Confirmat...

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0 Comments

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Category: Mobile (52)

STATUS DETAILS
Needs Votes
Ideas Administrator

This is a great idea, thank you for submitting your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Jonathan Baker, PM,

Microsoft.

0

Bookable resource Booking Form Customization

In Bookable resource Booking Form if i don't want to show work order form details. will i able to achieve it? i want to hide that work order details in some booking status. is there a way?

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0 Comments

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Category: Mobile (52)

STATUS DETAILS
Declined
Ideas Administrator

Hello!

Yes, this can be achieved via business rules. See this documentation here to get started: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/create-business-rules-recommendations-apply-logic-form

Thanks,

Field Service PM Team 

0

Wrap Field Service Mobile with Intune MAM

Request from Centrica that Field Service mobile by Intune MAM wrapped.
This is to support their corporate policy that all mobile applications on BYOD should be intune MAM wrapped to protect customer data.

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1 Comments

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Category: Mobile (52)

STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback. We released an Intune MAM enlightened version of the Field Service Mobile application with our 12.1 update. 

 

Thank You,

Jonathan Baker 

PM, Microsoft 

0

Make mobile offline support the manufacturers own operating system

"Mobile offline is only available for iOS and Android." (https://docs.microsoft.com/en-us/dynamics365/customer-engagement/mobile-app/work-in-offline-mode) Seriously? Hey Microsoft, ever heard of "Windows"?

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1 Comments

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Category: Mobile (52)

STATUS DETAILS
Completed
Ideas Administrator

Field Service Mobile application supports offline mode for iOS, Android and Windows. For more details please find reference here:

https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-mobile-overview 

 

Thank You,

Jonathan Baker

PM, Microsoft 

0

Grab the Geolocation data during a picture being taken

Having the GPS and Time Date information associated with photos captured allow the customer to sort and find pics near a specific location.

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0 Comments

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Category: Mobile (52)

STATUS DETAILS
Under Review
Ideas Administrator

This is a great idea and something that many phones do today to help one recall where specific photos were taken, but it would be useful for us to also store that data in Dynamics 365. We'll add this to our backlog. 

Thanks,

Field Service PM Team 

0

Edit the photo by default.

Currently the photo editing UI does not open when a photo is taken. So the awesome feature goes unnoticed by users.

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0 Comments

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Category: Mobile (52)

STATUS DETAILS
Under Review
Ideas Administrator

This would be a nice and simple change for us to make to our out-of-the-box project. Added to backlog.  

Thanks,

Field Service PM Team