1

Multiple selected Queue Item cannot be route to User/Team and can only be assigned to Queue (with field locked).

- In ‘All emails / cases in Queue’ view, when select one Queue Item and click on ‘Route’ , the pop up shows ‘Route To’ option to select either ‘Queue’ or ‘User / Team’. But when select multiple Queue Item the pop up shows ‘Route To’ option but shows only one option ‘Queue’ and it is locked. We c...

Read more...

0 Comments

Read more... 0 Comments

Category: Field Service (1)

STATUS DETAILS
New