AI Autofill Assistance (Smart Paste) should work for the Fields with Field Level Security applied.
AI Form Fill Assistance features (Smart Paste and File Suggestions) are unable to populate fields protected by Field Level Security (FLS)
Extend Outlook Synchronization Range for Dynamics 365 Field Service Bookings
Business Context – What’s the Issue?
Currently, the synchronization between Dynamics 365 Field Service bookings and Outlook is limited to approximately:
- 1 week in the past
- 2 weeks in the future
As a result, technicians do ...
I need to enable the ability to select multiple assigned tasks and move (drag) them within the same Schedule Board
Currently we can not modify the task from the schedule board once it is assigned . please allow us to do the modification from the schedule board . Once record is used in the schedule board . Please allow us to do that
2.Please allow us to drag and drop multiple activities at once .Curr...
Enable supported Booking Tooltip customization in Interday views (Daily/Weekly/Monthly) for the New Schedule Board, with safe handling for aggregates
Hi Team,
Please check the idea from our valuable customer below:
Problem Statement
Customers need the ability to view configured booking tooltip fields when hovering over bookings in Daily/Weekly/Monthly views. Today, the “Booking tooltips view” setting ...
Default Requirement Search Filter to “Contains” in Schedule Board Requirement Panel
Following a recent Dynamics 365 service update, the default behaviour of the requirement search filter in the Schedule Board requirement panel has changed from “Contains” to “Starts With.”
Previously, the default “Contains” filter allowed users to quickly locate requirements using partia...
Do administrative tasks via Modern Advance Find in the Interactive Board
Users should be able to do administrative tasks such as assign ownership of a Schedule Board, sort tabs for subsidiaries that manage multiple boards via the Order Number field and copy an existing board configuration during the initial configuration, via Modern Advanced Find. These tasks are c...
Adjust the behavior when changing booking status in Field Service.
Issue: When changing status in Field Service to In progress, the Start time, End time and Duration fields might be changed. The logic is as following:
Improve calculation of “Total Duration in Progress”, “Total Break Duration”, and “Total Travel Time” for booking timestamps outside defined working hours
Description:
We have identified an issue in the standard behavior of Dynamics 365 Field Service regarding the calculation of booking timestamps when working hours are defined for a resource.
Current Behavior (Microsoft Standard)
STATUS DETAILS
New
Suggestion for reducing confusion for Booking Status table
The table has a Name column for entering values, so users can make up their own terms.
But in the same table, there is a choice list named Booking Status, which has its own set of values. And "Booking Status" for that column is the display name. The logical name is "Status". ...
Customer generated
Allow the customer the ability to submit work orders and or work request directly to the Field Service program
Allow the customer to monitor the status of the work order submitted