Default Requirement Search Filter to “Contains” in Schedule Board Requirement Panel
Following a recent Dynamics 365 service update, the default behaviour of the requirement search filter in the Schedule Board requirement panel has changed from “Contains” to “Starts With.”
Previously, the default “Contains” filter allowed users to quickly locate requirements using partia...
Do administrative tasks via Modern Advance Find in the Interactive Board
Users should be able to do administrative tasks such as assign ownership of a Schedule Board, sort tabs for subsidiaries that manage multiple boards via the Order Number field and copy an existing board configuration during the initial configuration, via Modern Advanced Find. These tasks are c...
Adjust the behavior when changing booking status in Field Service.
Issue: When changing status in Field Service to In progress, the Start time, End time and Duration fields might be changed. The logic is as following:
Improve calculation of “Total Duration in Progress”, “Total Break Duration”, and “Total Travel Time” for booking timestamps outside defined working hours
Description:
We have identified an issue in the standard behavior of Dynamics 365 Field Service regarding the calculation of booking timestamps when working hours are defined for a resource.
Current Behavior (Microsoft Standard)
STATUS DETAILS
New
Suggestion for reducing confusion for Booking Status table
The table has a Name column for entering values, so users can make up their own terms.
But in the same table, there is a choice list named Booking Status, which has its own set of values. And "Booking Status" for that column is the display name. The logical name is "Status". ...
Customer generated
Allow the customer the ability to submit work orders and or work request directly to the Field Service program
Allow the customer to monitor the status of the work order submitted
Enhance entity view filtering in Dynamics 365 (including Field Service)
Idea:
Enhance entity view filtering in Dynamics 365 (including Field Service) by introducing two improvements:
- Persist the last-used filter operator
- If a user selects “Contains” for a column filter, keep it as the default for future ...
STATUS DETAILSNew
Freeze columns on entity views
Idea:
Add the ability to freeze columns in entity views within Dynamics 365 (including Field Service). This would allow users to lock one or more important columns—such as “Customer” or “Work Order Number”—while scrolling horizontally to view other colum...
Field Service Planboard
I wanted to firmly express that we are faing a the functional regression involving the Gantt view..
There is not anymore the capability to view an hourly Gantt view over a couple of days...
We could at a glance view the workload over 3 days immediately enabling us to understand t a...
Field Service Planboard
I hope this message finds you well. I wanted to firmly express that our clientv Visiom is very disappointed with the functional regression involving the Gantt view.
The inability to revert to the previous capability of displaying three days instead of one has created a significant incon...