32

Change default search operator from "Equals" to "Contains"

Hi team,


The default search operator on the list view is “Equals”. There are lots of complains from end user about this, they need to change the operator to “Contains” manually since they can’t enter the whole information to search for most of the time.

Get information f...

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Category: Field Service (177)

STATUS DETAILS
New
16

Ability to add company logo on Inspection templates

The standard Inspection template lacks the ability to add a simple logo on the Inspection template. The completed inspection can only be downloaded as pdf, we can't create word templates either. So there's pretty much no way to meet a simple & basic requirement for clients of incorporating the...

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Category: Field Service (177)

STATUS DETAILS
New
13

Ability to sort Booking Status values

Presently, on Bookable Resource Booking table, the Booking Status values are:

  • Scheduled
  • Traveling
  • On Break
  • Arrived
  • In Progress
  • Completed
  • Rejected


The Booking Status (bookingstatus) is a lookup column and uses 'Bo...

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Category: Field Service (177)

STATUS DETAILS
New
9

Enable supported Booking Tooltip customization in Interday views (Daily/Weekly/Monthly) for the New Schedule Board, with safe handling for aggregates

Hi Team,


Please check the idea from our valuable customer below:


Problem Statement

Customers need the ability to view configured booking tooltip fields when hovering over bookings in Daily/Weekly/Monthly views. Today, the “Booking tooltips view” setting ...

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Category: Field Service (177)

STATUS DETAILS
New
6

Sync Timeline Between Booking Work Order And Case/Opportunity

I would like the option to sync the timeline between all related entities i've managed to customise it so that activities' such as an email or phone call sync between work order and opportunity but i was told its not currently supported to sync everything between the 2 or sync anything between bo...

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Category: Field Service (177)

STATUS DETAILS
Needs Votes
2

Extend Outlook Synchronization Range for Dynamics 365 Field Service Bookings

Business Context – What’s the Issue?


Currently, the synchronization between Dynamics 365 Field Service bookings and Outlook is limited to approximately:


  • 1 week in the past
  • 2 weeks in the future


As a result, technicians do ...

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Category: Field Service (177)

STATUS DETAILS
New