Do administrative tasks via Modern Advance Find in the Interactive Board
Users should be able to do administrative tasks such as assign ownership of a Schedule Board, sort tabs for subsidiaries that manage multiple boards via the Order Number field and copy an existing board configuration during the initial configuration, via Modern Advanced Find. These tasks are c...
Adjust the behavior when changing booking status in Field Service.
Issue: When changing status in Field Service to In progress, the Start time, End time and Duration fields might be changed. The logic is as following:
Field Service Setting to Display Times / Dates in Service Accounts Primary Time Zone
Use a global Field Service Setting to display the times and dates on Bookings, Requirements, and Work Orders (Including Promised Windows) in the Service Account's time zone. Store them in UTC, but convert them based on the Primary Time Zone on the Service Account, NOT the current Users Time Z...
Synchronise all bookings to Outlook - not just those associated to Work Orders
The new Booking synchronisation to Outlook is great and the feedback received from Field Service engineers has been extremely positive. It would however be good for Bookings unrelated to Work Orders to also synchronise. This will be particular useful for when Bookings are used for things such ...