Extend the geo code dialog/pop-up with custom fields (e.g. housenumber) and use them for the geo code determination
The geo code button can be used on several entities like Accounts, Contacts, Work Orders. By clicking this button a dialog/ pop-up appears and bing tries to calculate the latitude and longitude from Microsoft standard fields. Currently there is no possibility to extend this dialog for custom fiel...
Quick create
This idea is generic for PowerApps/CE, not only for Field Service. I would be very helpfull if there was a setting to use a quick create form from a subgrid without the entity appears in the quick create options in the menu bar. The quick create is very helpfull for users, but the list with optio...
Schedule Board Resource Requirement Pane on the right side
Currently in the new Preview as well as the existing version of the Schedule Board in Field Service. The Resource Requirement Pane is always on the bottom and the location can't be changed. We have done several implementations of Field Service and many of our customer would like the ability to m...
Saving Filters
When you filter in any view, and click on any line to go to a different screen, and then click the back button you lose all of your filters. Can it keep them when going back?
This is indeed a great idea and thanks for submitting this! The view experience is part of the core platform functionality, and not specific to Dynamics 365 Field Service. Our (Power) platform ideas are tracked at https://ideas.powerapps.com and you might want to check there for similar ideas. However, we are tracking this idea and if there are enough votes, we’ll directly communicate this issue to the Power Platform team.
Sincerely,
Girish Raja,
PM, Microsoft.
Ability to Customise Advanced Lookup View
In the Advanced Lookup View for any field, it would be beneficial to have the option to change/customize columns, so that more relevant information is visible by default. Currently, the default is set by Microsoft so for example, a lookup to a primary customer asset to a work order just gives ...
Timeline - User setting - Sort on created date
The timeline is a very nice feature but the lack of not being able to sort on created date instead of last modify forces our users quite often to other list views. The possibility to change owner or similar on the records messes up the timeline and how we can read it. Show as conversation helps ...
Plans to "combine" Field Service, Project Service, and Cases?
Scenario: I'm a director at an IT company who manages implementation specialists. In addition to implementations, these specialists also work tickets for their customers after initial implementation is complete. From my perspective, a project is essentially a bunch of tickets (i.e. cases) and ...
Thank you for your feedback. Currently this is not in our roadmap, however we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Girish Raja
PM, Microsoft
Duration field update to HH:MM
In resco, the duration fields on work orders, scheduled jobs, booking journals, etc. shows the duration as HH:MM. I.e. a duration of 1 hour and 53 minutes shows as 1:53. In D365, the duration shows as 1.88 hours. It would be nice to show the duration as the HH:MM format rather than the decimal ho...
Dark mode
The white color theme doesn't look good. kindly add support to the Dark Mode Theme
Thanks for submitting this idea. Dark mode may be more controlled at the platform level (Dynamics 365) rather than the app level (Field Service). We encourage you to submit this Idea for the paltform ideas rather than here in FIeld Service.
Timeline - sort by Created On - Option to Display Created On Date
There is functionality to sort the timeline by created on date or modified date. When the timeline is sorted by created on date it would be great to have the created on date displayed, instead of the modified date, on the timeline.
Administrator
Thanks for submitting the idea, product team will evaluate this idea and share back the plan as needed
Thanks
Field Service PM Team