9

Error or warning when user uses a trigger without condition.

Some users forget to add a condition, for example, when they create a Journey with a Marketing Form Submitted trigger. We tried to educate them, but it still happened and is very bad when the customer receives an incorrect email. It would be perfect when I as an admin could say "this trigger c...

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3 Comments

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Category: Event Triggers (31)

STATUS DETAILS
Needs Votes
8

Allow users to apply Field Level Security override to triggers in Real-time marketing

Currently, FLS override is possible for personalization, journey, and segment. However, this is not applicable for triggers yet.


It would be helpful for users if this can be applied to triggers as well.

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0 Comments

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Category: Event Triggers (31)

STATUS DETAILS
New
7

Approval registration for event!?

Hi Mircosoft Dynamics Marketing Team, Can Event have a control procedure that can approve the registration individually? (instead of cancel). Once I approve the registration, we will send the confirmation email to them in a short time. I am facing a problem which not all the attendee is applic...

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0 Comments

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Category: Event Triggers (31)

STATUS DETAILS
Declined
6

Personalized error messages for issues with custom trigger at the journey level

A custom trigger is created with a few attributes and used in a Real-Time Marketing journey. When any of the source fields mapped to the attributes in custom trigger at the journey level, a generic error message 'System Failure' is being thrown. It's quite difficult to figure out, what the iss...

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0 Comments

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Category: Event Triggers (31)

STATUS DETAILS
Needs Votes
5

Journeys' Start Times and End Times should display in user local time, not UTC

Users see the Journeys list views' [Start Time] and [End Time] and immediately think there is a bug because it's not the time they selected the journey to start on. To compile this issue, they click on the journey, going into the record and see the [Start Time] and [End Time] and wonder if tha...

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0 Comments

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Category: Event Triggers (31)

STATUS DETAILS
New
5

CIJ || Trigger-based || Entry and exit criteria should allow same field on different conditions.

Issue definition: We need to select the same trigger in entry and exit in a trigger-based Journey. But it doesn't allow and throws warning that the "Start and exit triggers need to be different".


Requirement: We have a business use case where ...

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0 Comments

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Category: Event Triggers (31)

STATUS DETAILS
Needs Votes
5

Create Custom Event Triggers for Entities in Dataverse

You can now create Custom Event Triggers for external triggers only. It would be nice to create Custom Event Triggers for entities in Dataverse as well. Think about (1) 'Check-Ins', when a new Check-In is created. (2) 'Events registration', when a new Event registration is created (3) 'Webvisit'...

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1 Comments

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Category: Event Triggers (31)

STATUS DETAILS
Completed
Ideas Administrator
This is part of the 2022 Wave 1 (expected around June/July 2022) - https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave1/marketing/dynamics365-marketing/trigger-journeys-based-data-changes-dynamics-app-engage-customers-at-right-time-without-writing-code
4

Real-time Marketing Trigger: Add custom matching for contact/lead

If a custom trigger is created and used, it will always match to a contact or lead based on the fields crmId, emailaddress or telephone. As custom triggers are supposed to get actions easily by other systems (for example website to crm), it would be great if custom matching strategies could be...

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0 Comments

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Category: Event Triggers (31)

STATUS DETAILS
Needs Votes
4

option to re-trigger workflow to contact on a customer journey

once contact is processed in a customer journey, if the contact is removed and re-added again then the workflow should be also re-triggered to that contact in marketing application

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2 Comments

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Category: Event Triggers (31)

STATUS DETAILS
Needs Votes
3

Use unbound action to trigger custom events with entity references in Power automate

Today, if you are to trigger a custom trigger with entity references from a power automate flow and you're using "unbound action" in power automate, the action does not take a reference (GUID i.e) as input, but rather lists every single column of the entity you want to reefer to as input. For ...

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1 Comments

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Category: Event Triggers (31)

STATUS DETAILS
New