Ability to Define Optional vs Required Input Parameters in Customer Insights - Journeys Triggers
When creating custom triggers in Dynamics 365 Customer Insights - Journeys, all input parameters are treated equally. There's currently no way to specify whether a parameter should be mandatory or optional. This can lead to confusion, unintend...
Allow users to apply Field Level Security override to triggers in Real-time marketing
Currently, FLS override is possible for personalization, journey, and segment. However, this is not applicable for triggers yet.
It would be helpful for users if this can be applied to triggers as well.
Allow users to use fields with FLS for trig in Real-time marketing
Currently, it is possible for personalization, journey, and segment. However, this is not applicable for trig yet.
It would be helpful for users if this can be applied to trig as well.
Add unique IDs in custom trigger
Currently it is not possible to have unique IDs when creating a custom trigger, so the idea is to be able to use IDs such as "Customer number" (alternate key) and pass this to the custom trigger. Currently, email and phone number is possible, and thus would be fantastic to pass "Customer numbe...
CIJ product bug - OOB does not take into consideration shared contacts
Hi we designed a journey trigger based and the same version but segment based.
We noticed the following issues that need a full rethink from your product team:
Overall the journey / segment/ trigger behave as expected BUT
our current data is built as such as that a contact ca...
Journeys' Start Times and End Times should display in user local time, not UTC
Users see the Journeys list views' [Start Time] and [End Time] and immediately think there is a bug because it's not the time they selected the journey to start on. To compile this issue, they click on the journey, going into the record and see the [Start Time] and [End Time] and wonder if tha...
Adding information from Trigger in the request sent to Custom Channel in Dynamics 365 Customer Insight Journeys
Adding information from Trigger in the request sent to Custom Channel in Dynamics 365 Customer Insight Journeys
Use unbound action to trigger custom events with entity references in Power automate
Today, if you are to trigger a custom trigger with entity references from a power automate flow and you're using "unbound action" in power automate, the action does not take a reference (GUID i.e) as input, but rather lists every single column of the entity you want to reefer to as input. For ...
Trigger - allow to use segments as audience instead of single contacts or leads
As a marketer I would like to be able to select a segment as an audience on a trigger instead of a single contact or lead.
This could be done by
- selecting a specific segment on my trigger
- OR specifying a custom lookup field on the triggering table which cont...
STATUS DETAILSNeeds Votes
CIJ || Trigger-based || Entry and exit criteria should allow same field on different conditions.
Issue definition: We need to select the same trigger in entry and exit in a trigger-based Journey. But it doesn't allow and throws warning that the "Start and exit triggers need to be different".
Requirement: We have a business use case where ...