Real-time Marketing Trigger: Add custom matching for contact/lead
If a custom trigger is created and used, it will always match to a contact or lead based on the fields crmId, emailaddress or telephone. As custom triggers are supposed to get actions easily by other systems (for example website to crm), it would be great if custom matching strategies could be...
Make it possible to move custom trigers in "Published" status between environments
As per Microsoft documentation, it is not possible to move Published custom triggers between different environments using solutions. That would be extremely useful, since stopping and republishing them is not always saimple.
option to re-trigger workflow to contact on a customer journey
once contact is processed in a customer journey, if the contact is removed and re-added again then the workflow should be also re-triggered to that contact in marketing application
Real time Triggers functionality
The non-usable triggers from the list in Real time marketing should be either graded out or a message should be added beside the feature explaining as upcoming or coming soon or as preview feature.
example trigger: Marketing Website Visited
Using interaction-triggers in Real-time Marketing Journeys
Real-time Marketing Triggers has several "Standard Triggers" for email interactions. In Real-time Marketing Journeys, you can branch your journey using some of them (Email Link Clicked and Email Opened). We want to contact our customer via another channel if our email does not reach them becau...
Real Time Marketing - Event Triggers - Allow Us to Send Related Entity Record vs. Single Field Value Attribute (like Standard Triggers)
Standard Triggers, created and provided by Microsoft when you install D365 Marketing, allow us to access an entire related entity record and not just a field value. For example, the Event Registration Created trigger gives us access to the related Event record to pull all kinds of information...
Add custom information to Event Trigger in CJ
At this moment, it is only possible to include contact/lead related information to your Custom Event Trigger, used in a Customer Journey to trigger a Power Automate Flow.
It would be most usefull if your able to add a "open field" to the trigger, that can be filled in within ...
Real Time Marketing - Event Triggers - Update Online Documentation
We recently discovered something that would be beneficial to have known from the online documentation for Event Triggers.
The online documentation says to create a new event trigger from the D365 Marketing app & then provide the developer with information.
Ins...
Approval registration for event!?
Hi Mircosoft Dynamics Marketing Team, Can Event have a control procedure that can approve the registration individually? (instead of cancel). Once I approve the registration, we will send the confirmation email to them in a short time. I am facing a problem which not all the attendee is applic...
Need to Identify the template from which an event was created
Our client requires is there any way to reliably identify the template from which an event was created using out of box functionality