Using interaction-triggers in Real-time Marketing Journeys
Real-time Marketing Triggers has several "Standard Triggers" for email interactions. In Real-time Marketing Journeys, you can branch your journey using some of them (Email Link Clicked and Email Opened). We want to contact our customer via another channel if our email does not reach them becau...
Add a new trigger to track email actions
We need a new trigger for the email actions, we have a case where we need to take out a contact from a customer journey if the contact replied to the previous email on the journey, currently we just have 1. Email opened 2. Email hard bounced 3. Email soft bounced 4. Any link clicked 5. Email del...
Thank you for your feedback!
We feel there should be more community votes to have this idea implemented.
Sincerely,
PM,
Dynamics 365 Marketing
Administrator
This is planned and should the email blocked and bounced triggers should be available for journey orchestration in the August release.