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Using interaction-triggers in Real-time Marketing Journeys

Real-time Marketing Triggers has several "Standard Triggers" for email interactions. In Real-time Marketing Journeys, you can branch your journey using some of them (Email Link Clicked and Email Opened). We want to contact our customer via another channel if our email does not reach them becau...

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Category: Event Triggers (20)

STATUS DETAILS
New
21

Real Time Marketing - Event Triggers - Allow Us to Send Related Entity Record vs. Single Field Value Attribute (like Standard Triggers)

Standard Triggers, created and provided by Microsoft when you install D365 Marketing, allow us to access an entire related entity record and not just a field value. For example, the Event Registration Created trigger gives us access to the related Event record to pull all kinds of information...

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Category: Event Triggers (20)

STATUS DETAILS
New