Successful execution of custom trigger despite empty source fields
A custom trigger is created, with a number of attributes. The custom trigger is used within a Real-Time Marketing journey and the attributes are mapped to respective source fields. In the case of one/more of the source fields being empty, the custom trigger is failing to execute. Certain recor...
Overriding e-mail consent for contacts in Real-Time Marketing journeys
For every contact in Dynamics 365, the 'Email' flag has to set to 'Allow' in the Contact Preferences section, for the system to send out e-mails. In a few use cases, we are making use of journeys to send out communication for purposes other than marketing i.e., information about appointments, ...
Ability to run Real-Time Marketing journeys on certain days of the week
It would be really helpful if there is a provision to select on which days of the week, a real-time marketing journey will be executed.
Ex: A journey can be executed on Tuesdays and Fridays only.
Personalized error messages for issues with custom trigger at the journey level
A custom trigger is created with a few attributes and used in a Real-Time Marketing journey. When any of the source fields mapped to the attributes in custom trigger at the journey level, a generic error message 'System Failure' is being thrown. It's quite difficult to figure out, what the iss...