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Some users forget to add a condition, for example, when they create a Journey with a Marketing Form Submitted trigger. We tried to educate them, but it still happened and is very bad when the customer receives an incorrect email. It would be perfect when I as an admin could say "this trigger can only be used with a condition". Or at least a warning would be great. The same goes for other triggers as well. Marketing Form Submitted is just one example.

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Comments

T

We struggle with the same issue!

Category: Customer Journey Design

T

This is a must have!

Category: Customer Journey Design

T

Great idea!

Category: Customer Journey Design