Async Customer Order creation between stores
Asynchronous customer orders are not supported in different stores that Have the "Async" functionality on. How to: create a customer order in store "A" that is with Async mode on, and then complete the order in store "B" where an available worker can fulfill the order. It is important to have As...
Make deposit default configurable at delivery method/mode level
A regular request from customers I have seen, is that they would expect different deposit values, dependant on whether the customer is having an item home delivered, or to collect from another store. Home delivery often requires the customer to pay in full up front. Where as collect at another s...
Thank you for the product suggestion! This idea is aligned with the product vision and we will love to provide this capability out of the box. However, we do not have a planned release timeline as of now and hence marking it as Declined (please read this as Postponed).
Support adding charges on the Customer account payment operation
The scenario is that a customer walks into the store to pay for the balances that are due on their account. However, the organization needs to charge a X% surcharge on the payment if it is being paid by credit card. So, it will be good to allow the cashier to add certain amount as a header cha...
Requested Receipt and Shipment date for ECOM orders.
The system is addressed to be having the intended behavior of calculation for B2C orders Details for issue 53...
The ability to selected a requested receipt date is planned for 10.0.40
Add a maximum retry for retail transaction to sales order synchronization
It would be nice to set a maximum retry on the "RetailSyncOrdersSchedulerJob". We have some "Failed" retail transactions that are retried every X minutes for months, it's useless and I guess it takes some resources for nothing.
What...
Thanks for submitting the idea. We are reviewing it internally and update the idea accordingly.
-Product management team
Change due window in POS
When performing a payment in POS a Change due window always comes up and demands an action by the cashier. This forces the cashier to make extra button klicks and prolongs the time it takes to finnish a transaction since the receipt won't come out until OK have been pressed. I wish that Microsof...
This was done a few years ago based on a configuration of a functionality profile. The link to doc is in the comments
User does not have ability to directly add item to new order template b2b
Requesting the ability to add items straight away upon creation of template on b2b sites, that would help to add quickly the items to the template.
With 10.0.37, we have improved the user experience of adding the items directly from the order template details form. The user will additionally be able to select a catalog from which the product is being added to the order template.
Commerce Retail Sales should be supported by Advanced Credit Management
We would like to see Commerce orders be supported by Credit Management as there has been a few customer asks for this.
Commerce orders does not support Credit Management and Credit Management Blocking Rules. This should not block the Customer Credit Limit Check.
This is duplicate of the below ideas. So please use the first idea mentioned below for further updates:
https://experience.dynamics.com/ideas/idea/?ideaid=39582223-4378-ec11-b820-0003ff45920b --- This idea will be updated with the recent updates
https://experience.dynamics.com/ideas/idea/?ideaid=c6803f0a-cd59-ec11-a3ee-0003ff45e3f6
https://experience.dynamics.com/ideas/idea/?ideaid=c1f685b9-4058-ec11-a3ee-0003ff45e3f6
Confirm availability for critical stock items
In case of sales orders and at the time a new order line is added, I want to be able to confirm that there is enough stock from a specific item so I can ensure that this customer order could be fulfilled. currently this check doesn't happen until later i.e. during pickup or shipping. It would ...
B2B eCommerce: Control display of Modes of Delivery by customer, delivery address or customer hierarchy!
As additional feedback concerning the new multi-outlet ordering feature planned to be released in Wave 1 2024, B2B customers have an other problem that is related and could/should be solved in this context, too.
This is concerning the mode of delivery!
Currently on the web...
Administrator
Thank you for this idea, but it is not clear what the idea is. If Async mode is enabled (which is done either through feature management or functionality profiles depending on your version), then there is a delay (timing of this delay will depend on batch job scheduling) from the time the order gets created in Store A until it is synced to HQ. But we don't use Async for order retrieval, this is always a realtime service call. So if the order created in Store A is supposed to be fulfilled by Store B, then as soon as the Store A order is synced to HQ, Store B will be able to retreive it and fulfill it via Order Recall or Order Fulfillment operations in POS. Please update or add comments to your idea to clarify further - but it's not clear from the message what this product idea is. Thank you - Holly Haines, Principal Program Manager - Dynamics 365 Commerce.