10

Email Receipts as attachments

We would like to have the possibility for sending the receipts to Customers via email, the receipt to be in the Email attachments as PDF file, instead of the receipt to be embedded in the email body.

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Category: Order capture and checkout (72)

STATUS DETAILS
Under Review
9

Retail Return Policy feature to configure number of days an item is valid for a return transaction since the original sale

Please could you consider implementing a Return Policy for D365 Commerce to prevent items from being returned if they are outside their return period or not viable for return?


There should be a setting on the Commerce Product Hierarchy (Product Category) or Released Product > ...

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Category: Order capture and checkout (72)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!

9

Extend Continuity Program Functionality to POS

Need ability to initiate and manage continuity program orders from POS similarly to functionality on Call Center. Membership/club type products are offered by many retailers, and there is a need to sign up a customer for the program and access child orders from POS to have picked up in store or s...

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Category: Order capture and checkout (72)

STATUS DETAILS
Under Review
Ideas Administrator
Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager
8

Item Id field in POS screen layout need enhancement to give customer a choice to display variants or barcodes, retails discount descriptions

Out of the box, when you add a product in the MPOS/CPOS transaction screen, after adding the product additional product details such as variants, barcodes, retail discount descriptions are automatically displayed under each line of the itemID on POS screen. This is a nice feature. There is no con...

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Category: Order capture and checkout (72)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!

8

Info codes in call center sales orders and sales quotations

Info codes has been a part of Retail and Commerce since the LS Retail days. However, this has only been a part of the POS, and not HQ. Some Info codes are now implemented as reason codes in the Call center functionality, but that is not sufficient. Its about time that there is one place to regist...

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Category: Order capture and checkout (72)

STATUS DETAILS
Needs Votes
8

Allow to cancel customer order lines from the mPOS

When you do a pick up in store customer order, it is possible to reject order lines if they can't be fulfilled at the store. It would also be a useful configuration to be able to reject and cancel these order lines automatically if they won't be fulfilled at all. In practice this would be usef...

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Category: Order capture and checkout (72)

STATUS DETAILS
Under Review
Ideas Administrator

Thanks for your feedback. We will continue to review this for consideration/prioritization within our product backlog.   Holly Haines - Principal Program Manager

7

Add total cost amount field to RetailTransactionSalesTrans table

The standard RetailTransactionSalesTrans table/form has a field called "Cost amount". This field is populated with the cost price of the line item after the transaction is part of a statement that has been posted. This is inconsistent behavior to other "cost amount" fields throughout D365 as t...

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Category: Order capture and checkout (72)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the product suggestion! We will continue to monitor this idea and the votes to determine if it will be given a position in our backlog.  -Holly Haines, Principal Program Manager

6

ATP/CTP available at POS for the basket

When a customer order is created it is very common to want to be able to calculate the earliest possible delivery time, using ATP or CTP. This is not available for POS, meaning the sales rep is not able to provide a calculated delivery time to the customer upon selling. Please add capability to ...

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Category: Order capture and checkout (72)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for the idea!  We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!

6

Phone number in SO form for guest and registered ecommerce customers

After taking the 536196 enhacement "Phone number from a guest customer in ecommerce orders do not migrate to Sales Orders", the customer phone number is migrated to SO for all guest customer. It is not the same bahavior for a customer who sign in with their account. It would make sense to get t...

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Category: Order capture and checkout (72)

STATUS DETAILS
Needs Votes
6

POS should be allowed to take on account payment for Customer order

Currently on account payment is not allowed for customers while creating pick up orders which is highly inconvenient. If the customer has a credit limit then it should allow cashier to decide whether to create the orders and put it on his account. Work around is to override the amount to 0 and t...

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Category: Order capture and checkout (72)

STATUS DETAILS
Needs Votes