5

Customer Balance list does not select correctly when certain criterias are included

The query used is extended to include the table, derived table, field, criteria D_EU, D_DR. These criteria are not available in the customer groups. Therefore, the expected result should be 0, since there are no customer groups with these criteria. However, the delivered result is that all custom...

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Category: Credit and collections (153)

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Needs Votes
5

Set up 5th collection letter in the sequence

Increase the sequence of collection letter with a new letter, the number 5th. so it will possible to have a sequence of five letters instead of 4.

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1 Comments

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Category: Credit and collections (153)

STATUS DETAILS
Under Review
4

Add Status -criteria to Collection letters process automation solution

When running manually collection letters, we can select the status of collection letters is "none". So invoices that have status “collection letter 1 or 2 or something else”, are left out of the run.

When running collection letters with the new process automation solution, there is no s...

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Category: Credit and collections (153)

STATUS DETAILS
Needs Votes
4

The customer aged balances cube in the Manage customer credit and collection workspace should also show a negative balance.

The customer aged balance report displays the balances that are due from customers, sorted by date interval, or aging period. Whereas the customer is expecting that the customer aged balances cube in the Manage customer credit and collection workspace to s...

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Category: Credit and collections (153)

STATUS DETAILS
Needs Votes
4

Block transactions for delinquent customers

When a customer exceeds the given credit limit, the system prevents the creation of the sales order or free text invoice.

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Category: Credit and collections (153)

STATUS DETAILS
Needs Votes
4

Exclusion rules based on Sales order number for Blocking rules category "Sales order"

It is not possible to choose some particular Sales order to exclude from blocking rules category "Sales order". It would be good to have the possibility to choose some Sales order number to exclude.

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1 Comments

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Category: Credit and collections (153)

STATUS DETAILS
Needs Votes
4

Report updating

It would be a great idea that when Microsoft decides to change the format of a standard Financial report, in this case Customer Aged A/R that it would NOT remove any existing fields in the new report format. Those fields may be in use and no longer available in the new format. In this case in ...

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1 Comments

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Category: Credit and collections (153)

STATUS DETAILS
Needs Votes
3

Credit hold check - manual trigger

Would be nice to have a button on the sales order to trigger the credit limit check

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Category: Credit and collections (153)

STATUS DETAILS
Needs Votes
3

Dunning step in Process automation should take Credit notes, Payments into account

Dunning step in the Process automation is not taking std dunning process parameters into account. In the Dunning process we can indicate that next to Invoices also credit notes and payments are taken into account but these parameters are not visible during pr...

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Category: Credit and collections (153)

STATUS DETAILS
Needs Votes
3

O2C Customer aging balance report doesn't reflect the overdue in open transaction.

O2C Customer aging balance report doesn't reflect the overdue in open transaction. When we are comparing the Customer Ageing report with the cust. transactions overdue bucket amounts are not having few billing types like GL entries, Payments, Open Invoices. Now business have query that these b...

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Category: Credit and collections (153)

STATUS DETAILS
Needs Votes