1

Increase Aging Period Definitions rows to 7 or more

Currently the 'Aging period definitions' only allows max six row and adding a new row throws a warning "

No more than six aging periods can be used on external statements, aging period snapshots, or on the collectio...

Read more...

0 Comments

Read more... 0 Comments

Category: Credit and collections (157)

STATUS DETAILS
New
2

"ʜᴏᴡ ᴅᴏ ɪ ᴛᴀʟᴋ ᴛᴏ ɴᴀᴠɪ ᴄᴜꜱᴛᴏᴍᴇʀ ᴄᴀʀᴇ?⓿➒➊.➍➋⓪.➋➏.➌➍➎"

Level 1: If a customer has a complaint or a grievance, the customer can Contact to the Customer Support at 9142026345 or help@navi.com. ...

Level 2: ...

Level 3: ...

Level 4:

Read more...

3 Comments

Read more... 3 Comments

Category: Credit and collections (157)

STATUS DETAILS
New
1

"Employee responsible" column broken in "Aged balances" after upgrade to 10.0.39

After D365 Finance & Operations was upgraded to version 10.0.39, "Employee responsible" doesn't work correctly on the Aged balances page.


Repro steps:


  1. Navigate to Mo...

    Read more...

    0 Comments

    Read more... 0 Comments

    Category: Credit and collections (157)

    STATUS DETAILS
    New
1

Dimensions for interest notes

Dimensions should come from main accounts default values to interest notes. 

If there is “not fixed” or “fixed value” defined, it should bring those to interest notes. 


Now it seems that dimensions come from customer Master data and it overdrives main account default di...

Read more...

0 Comments

Read more... 0 Comments

Category: Credit and collections (157)

STATUS DETAILS
New
2

Currency for the collection letters based on the invoice currency, not from customer masterdata

Now the collection letter currency on the header is taken from the customer master data and we have cases that there might be different currency on the collection letter lines. In cases where we have a customer with multiple currency invoicing we always get the default currency from customer m...

Read more...

0 Comments

Read more... 0 Comments

Category: Credit and collections (157)

STATUS DETAILS
Needs Votes
1

Credit note and payments parameters for collection letters

Today the collection letter sequence that is created determines the number of days an invoice needs to have past its due date in order to appear in a collection letter. This rule also applies for credit notes and payments. It should be possible to separate credit notes and payments from this r...

Read more...

0 Comments

Read more... 0 Comments

Category: Credit and collections (157)

STATUS DETAILS
Needs Votes
13

D365 system throws an error asking to populate the Release reason when releasing credit hold on sales orders, even though the reason is already selected

In D365 F&SCM, on the Credit management hold list page, on sales orders which have been on hold for more than 7 days (with a hold reason - Days overdue), we encounter the error - Release reason is mandatory when we try to release the credit hold With posting...

Read more...

0 Comments

Read more... 0 Comments

Category: Credit and collections (157)

STATUS DETAILS
Declined
1

Reason code disappear after Partial settlement

After creating a sales order for 25k and posting a partial amount of 20k, we settled the payment against the sales order. However, when reviewing the collection " process to pay " for payment, the system is now not displaying the reason code, whereas the reason code was visible before the sett...

Read more...

0 Comments

Read more... 0 Comments

Category: Credit and collections (157)

STATUS DETAILS
Needs Votes
1

Can we have separate Tax account setup for the Write-Off Functionality?

The current Write-Off Functionality only allows one account to post Write-Offs.

Is it possible to set up a separate Tax account for the Write-Off Functionality?


Read more...

0 Comments

Read more... 0 Comments

Category: Credit and collections (157)

STATUS DETAILS
Declined
40

Relase to warehouse checkpoint checking only amount of sales order lines to be released

When activating the credit management checkpoint 'Release to warehouse' for blocking rules, when a sales order line is released to warehouse the total amount of the sales order is checked an not the amount of only the released sales order line(s). When the checkpoint 'Packing slip' is used, on...

Read more...

2 Comments

Read more... 2 Comments

Category: Credit and collections (157)

STATUS DETAILS
Declined