Problem with the setting of number sequences groups that is blocking for consistency in accounting postings


The Number sequence group is a shared table and when we have a company specific number sequence code attached , for one company it is working and for other company system is ignoring this number sequence. Requirement :- The "Number Sequence group" field will be fed by interfaces that will create ...

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Category: Accounts Receivable (241)

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The field ”Collection group” should be available on customer master in credit and collection fastab and there must be some form in Dynamics356 F&O to maintain the values of Collection group Field which does not exist.


There must be some form in Dynamics356 F&O to maintain the values of Collection group Field. If no functionality is present in the system why this field exists. The field is on the standard CustTable and can be personalised onto the form, without any reference to the original Sable tables.

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2 Comments

Category: Credit and collections (130)

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There is no way in D365 to have 12 invoices when sales order has quantity 10 (number can be change as per the requirement))


We have a customer that has hardware that is soled on a Subscription bases. Basically: Customer orders an Item that has been produced in production, is stored with unit of measure EA. We ship 10 items like this with Packing slip. We need to invoice those for 12 month every month. There is no way...

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Category: Sales and marketing (588)

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Declined

Write-off Journal splits the transaction, where some journal lines have dimensions and other lines have blank dimension


The new write-off journal splits the transactions, where some journal lines have dimensions and other lines have blank dimensions. The sales order transaction being written off only contains dimensions, therefore there could be no reason for blank dimensions in write-off. This is a system bug. R...

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Category: Credit and collections (130)

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Related Information on Collection Screen for Contact details is not populated as per customer record


We have identified that on the collection screen related information contact details that are on the customer are not visible. We have identified that we need to set the contact details up on the customer > account > add contacts details for this to display but if we set it up there it does not ...

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Category: Credit and collections (130)

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We want to manage different exchange rates at the invoice line level, (hence not by header), considering the shipment date.


Our Italian customer is invoicing to a UK Company. - The currency of the Invoice is in GBP. - The Invoice is grouping more delivery shipment and each shipment has different date (hence different exchange rates). We need the possibility to manage different exchange rates at the invoice line lev...

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1 Comments

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1 Comments

Category: Accounts Receivable (241)

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When changing the customer group the customer financial dimension is not populated correctly in customer master


When changing the customer group the customer financial dimension is not populated correctly. When you create a customer, customer financial dimension is populated to financial dimension, but when you change the customer group is not working with the same logic. We want customer dimension should...

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1 Comments

Category: Accounts Receivable (241)

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Needs Votes

When generate recurring invoices from Invoice template the attachment file and note are not on the new free text invoices.


I make a template for a Free text invoice and make attachments on this. Both as a note and as attached file.When generate invoices from this template the attachment file and note are not on the new free text invoices. I have expected that this was on the new text invoices when it is on the templa...

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Category: Accounts Receivable (241)

STATUS DETAILS
Declined

Cannot open Customer Payment Journal in Open in Excel when account type Ledger is used


In customer payment journal add Accounting type field. After selecting the account type as ledger and account 110180. In excel add-on when selecting on “Customer payment Journal” the system throws an error” The journal contains account types which are not supported by the template. Select a diffe...

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Category: Cash and bank management (298)

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ALL overrides GROUP in Customer posting profiles for Collection letter and Interest code


In customer posting profile for collection letter, system should give preference to Group rather than ALL. The blank collection letter in the posting profile does not recognize that no collection letter is intended to be sent. It then looks to the next level (Group, then All) to determine which...

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Category: Credit and collections (130)

STATUS DETAILS
Needs Votes