161

Attach customer invoices to collection letters send out by email to customers

Hi, Running the collection letter process allows generating a collection letter document that can be send out to the customer for example by email. This is a great functionality. What is missing though is that one wants to attach the invoices included in the collection letter to this email tha...

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2 Comments

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Category: Credit and collections (157)

STATUS DETAILS
Under Review
53

Due date for posted customer interest note

Per today, by posting an customer interest note, the posted transaction will get the same "Due date" as voucher date on customer transaction. It would be great that when an interest get posted, it gets a correct due date based on the customer "Terms of payment". Since the interest note should be...

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5 Comments

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Category: Credit and collections (157)

STATUS DETAILS
Needs Votes
49

Allow more than 6 aging bucket definitions

The standard aging definition in our group of companies is more than 6 aging buckets. The workaround is to have multiple aging definitions that have the additional definitions and they are combined later. Ideally all this extra work would not be necessary. Example with 8 buckets: Not overdue (...

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6 Comments

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Category: Credit and collections (157)

STATUS DETAILS
Needs Votes
40

Relase to warehouse checkpoint checking only amount of sales order lines to be released

When activating the credit management checkpoint 'Release to warehouse' for blocking rules, when a sales order line is released to warehouse the total amount of the sales order is checked an not the amount of only the released sales order line(s). When the checkpoint 'Packing slip' is used, on...

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2 Comments

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Category: Credit and collections (157)

STATUS DETAILS
Declined
Ideas Administrator

Credit management checkpoints only work with the sales order total. We do not have line item credit checks. This would be a major feature to implement.

34

Associate tasks created in Receivables to Credit and Collections so they show up in workspace

When tasks/activities/events are created at the Customer screen in Receivables, currently they need to be associated manually to Credit and Collections before these tasks show up in the Credit and Collection workspace (tile with open tasks count, my open tasks list, etc.). It would be great to...

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0 Comments

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Category: Credit and collections (157)

STATUS DETAILS
Under Review
Ideas Administrator

Thank you for your feedback. This is a great suggestion! We will wait for further feedback form the community, before adding to roadmap. 

 

 Sincerely,

Shivam Pandey

PM, Microsoft

16

Error shown when completing collection case through workflow

While completing the collection case through workflow, below error is thrown. "Unable to cast object of type 'Dynamics.AX.Application.CustCollectionsCaseDetail' to type 'Dynamics.AX.Application.CaseDetail'. Expected Results: User should be able to complete the collection case successfully.

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3 Comments

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Category: Credit and collections (157)

STATUS DETAILS
Needs Votes
8

Customer Aging Report

Need to get the Customer aging report in Transaction Currency, with a total by Currency.

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1 Comments

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Category: Credit and collections (157)

STATUS DETAILS
Needs Votes
Ideas Administrator

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Pat Nolte 

PM, Microsoft.

7

Aging definition period

It is useful to give the flexibility to create multiple age buckets as per user requirements rather than limit them to 6 buckets.


As a D365F&O consultant many time we have received inquiry specially from finance department.


Currently we have a requirement fro...

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0 Comments

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Category: Credit and collections (157)

STATUS DETAILS
Needs Votes
5

Write off not happening for Credit Note Transactions if separate Sales Tax (is enabled) in AR parameters

If the separate sales tax parameter is enabled in AR module, the client is not able to write off the credit note. They are getting the error message "The write off process is complete. The separate sales tax check box is selected in the accounts receivable parameter form. You must settle all c...

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0 Comments

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Category: Credit and collections (157)

STATUS DETAILS
Needs Votes
4

Dunning step in Process automation should take Credit notes, Payments into account

Dunning step in the Process automation is not taking std dunning process parameters into account. In the Dunning process we can indicate that next to Invoices also credit notes and payments are taken into account but these parameters are not visible during pr...

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0 Comments

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Category: Credit and collections (157)

STATUS DETAILS
Needs Votes