Background App Refresh/Offline Sync
Dears, Hope everyone is doing great. For one of our customer we are migrating from MS native Field service mobile app (Xamarin) to PowerApp Field service. In the new app offline sync was configured, when user switch to another and keep the PowerApp running in the background and switch back to P...
Knowledge Articles should be accessed in offline mode without any error in desktop App
Issue description:
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users have observed that they have already downloaded data for offline and when they disconnect the internet and try to access the knowledge article, they are facing a script error mentioning "Api cannot be accessed online" in the Field ser...
Enhance bookings calendar view in the mobile app
I love the fact that you can add extra information to the bookings for calendar view in the mobile app. It would be perfect if the status of the booking is more prominent in the booking item. Right now it falls off the booking item on the calendar when the booking is shorter than 1.5 hours and in...
Bluetooth support in Field Service Mobile PowerApp
I would like to have the possibility to use Bluetooth functionality within the Field Service PowerApp. At this moment no Bluetooth API is supported. We need this for engineers in the field who conduct measurements with gas analyzer devices. We need to connect to these gas analyzer devices in orde...
Able to upload multiple photos at once
Currently the Android platform does not allow one to upload multiple photos at one time.
Thank you for the feedback. We will review this idea internally and monitor for additional votes.
Thanks,
Field Service PM Team
Inspections for Field Service Mobile
Many times a service call will need the ability to include an inspection or inspections with the service. This includes multiple types of data and would be similar in nature to a Voice of The Customer style inspection report.
Inspections capabilities are now avialable for Field Service Mobile.
Thank You,
Field Service Mobile Team.
Option to show Appointments on the Booking Overview in the FS Mobile App.
As it is now possible to add Appointments on the Field Service Schedule board, it would be great if those appointments would also appear (as an option) on the Booking Overview in the Mobile App.
Now Field Service technicians have to open the booking overview for their Bookings...
improve PDF creation for Microsoft Field Service report generated via PCF control
Creating PDF report via PCF control, it is not possible to insert break page, header and footer image like it was possible with Resco.
All our reports contains header, footer and more than 1 page for report. It is necessary to have the possibility insert a tag for the page break page acc...
Field Service Mobile Drip Scheduling
Allow for bookings to be drip scheduled to the technicians on the mobile device. The number of bookings visible should be a configurable variable. Depending on that number, the agenda view and any bookings views would show the appropriate number of records based on the start time descending.
Thank you for the feedback. We are evaluating this as a future enhancement.
Thank you,
Field Service Mobile PM Team
Need Filter functions in Offline mode on FSM apps
We strongly demand that we are able to create personal views, change filter conditions, or use filters on headers in the Field Service Mobile(Dynamics365) for both Windows and iOS, which we could do in Xamarin FSM.　We heard that there was no plan to implement these features.
These filte...
Administrator
Hello,
This feature is not available for Android, iOS, and Windows.
Please refer to documentation for further details: https://learn.microsoft.com/power-apps/mobile/sync-data-offline-background
Thank you,
Field Service Mobile PM Team