Modifying the scope of Single Resource Optimization
The "Optimize Schedule" button on the Schedule Board Resource Cell lets dispatchers optimize the existing schedule of a chosen resource. Unlike RSO, Single Resource Optimization does not book new requirements but optimizes existing bookings. This feature is useful to fill gaps in the schedule ...
Factor in traffic conditions for RSO and Schedule Assistant
Several customers would like to have the feature to factor in traffic conditions for RSO and the Schedule Assistant.
Thanks for the feedback, considering real-time or historical traffic for Resource Scheduling Optimization is for our long-term roadmap .
Schedule board, bypass resource requirements lookup dialog using a default resource requirement
Since clients want to have the scheduling process made as quick as possible, we would highly appreciate having the resource requirement lookup dialog, that appears on selection of a timeslot on the schedule board, removed based on a configuration flag which if set to true, would allow automati...
New Schedule Board Takes 3-5 seconds per job scheduled to update/sync. Legacy schedule board was immediate
The new schedule board takes 3-5 seconds per work order scheduled to update/sync. The legacy board was almost immediate. After a call with the support team, it was confirmed by the Product team, this is the expected behavior. "After dragging the booking, the update operation is in progress. If...
Calculate and show on the Schedule Board the travel time from the last activity of the day and the End Location
When planning Bookable Resource daily tasks,the system calculates travel times between Start Location and the first activity address and then among each activities. Is it possible to add also calculate and show on the Schedule Board the travel time from th...
Possibility for Default Reporting Analytics Dashboards/charts on Bookable resources based on their Skill set & ratings
Possibility for Default Reporting Analytics Dashboards/charts on Bookable resources based on their Skillset & ratings. Can we have default reports/dashboards/charts where we can drill down on the basis of a Bookable resource's skillset & ratings? Like the ones we have for the Resource schedulin...
Improve cache reload performance so it does not affect user daily experience.
The patch request for the bookable resource booking entity is currently consuming way too much time due to the cache reload from the backend. This is also affecting a single-record transaction, which does not make sense and affects the user's daily experience.
The cache load shou...
RSO engine to support Organization Unit constraint
RSO currently doesn't accept Organization Unit as a constraint. This is useful in scenario where specific work order types/products to be scheduled to technicians of specific Org Units. Due to this restriction, we have been forced to create multiple RSO scopes specific to the Org Units which i...
RSO to Support Requirement Groups
Use Resource Scheduling Optimization (RSO) to optimize to Support Requirement Groups.
- Currently they have 2 resources
- R1 - User (Driver)
- R2 - Equipment (Big Truck)
- All work orders have specific requirement ...
STATUS DETAILSNew
Recreate RSO Schedule Board Tab when it is deleted
When defining a new RSO Optimization Schedule, upon saving the record a specific RSO schedule board tab is created based on this new optimization schedule. The problem however is when someone deletes the schedule board tab, you will never be able to create this specific RSO schedule board agai...
If dispatcher explicitly deleted schedule board tab ,we assume they don't want it anymore, re-create them automatically might be annoying , suggest to re-create scope if you need to re-create RSO SB tab
Administrator