2

Integrating One Note documents as knowledge base articles

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Category: Knowledge Management (92)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

2

Need attachments on the KB records shown in the KB section of the cases

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Category: Knowledge Management (92)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

1

For adding custom entity into knowledge management having schema name more than 23 character in lenght

We have an old custom entity having schema name (path_bdintakerequesttracker) is more than 23 characters which is not allowed to add into knowledge management. if schema length will be increase then I will add my entity into KM.


Or else I need to create new entity and add al...

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Category: Knowledge Management (92)

STATUS DETAILS
New
1

Knowledge Article Pins resolve to latest version

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Category: Knowledge Management (92)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

1

Read out knowledge articles loud

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Category: Knowledge Management (92)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

1

Knowledge base search requires highlighting the title

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Category: Knowledge Management (92)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

1

Customer Help Pane - Place mark of Coachmarks

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Category: Knowledge Management (92)

STATUS DETAILS
Needs Votes
Ideas Administrator

W

1

Customer Help Pane - Update Help Pane without closing and opening again

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Category: Knowledge Management (92)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

1

Ability to migrate knowledge article images between environments

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Category: Knowledge Management (92)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

1

Dynamics 365 Customer knowledge case basis with scoring type and scorings

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Category: Knowledge Management (92)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.