2

KA images in PowerApps portal can' t be rendered when case converting to KA

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Category: Knowledge Management (105)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

2

Request Multiple language support for KA Category

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Category: Knowledge Management (105)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

2

Ability to add attachments to a knowledge article on creation

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Category: Knowledge Management (105)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

2

Increase the number of times a KB article was read, after a user found and opened the article via Relevance Search

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Category: Knowledge Management (105)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

2

Knowledge Article Case Title Truncated

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Category: Knowledge Management (105)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

2

Allow editing of language dropdown for KBA - limit search results

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Category: Knowledge Management (105)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

2

Integrating One Note documents as knowledge base articles

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Category: Knowledge Management (105)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

2

Need attachments on the KB records shown in the KB section of the cases

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Category: Knowledge Management (105)

STATUS DETAILS
Needs Votes
Ideas Administrator

Update - we are investing on Copilot capabilities for Knowledge at the moment and will find relevant opportunities to address these ideas that can help make Copilot better for Q&A.

1

D365 should have the option to disable ADD user auto syncing

In D365, AAD users with valid licenses will be auto synced to Power Platform environment and there's no option to disable this feature except for using security group. We should have the feature to give tenant admin more ability to control the user.

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Category: Knowledge Management (105)

STATUS DETAILS
New
1

Persistent Knowledge Article link to latest published version

Knowledge Management teams actively update content by creating Major versions of articles when changes are needed. Users access Favorite articles for easy references and may even bookmark in their browser. We have tested and the Favorite and link share options remain static to the version when...

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Category: Knowledge Management (105)

STATUS DETAILS
New