required Print Option for SSRS Report in CRM Mobile app
 Print Option, in my opinion, is crucial for the CRM mobile app. currently CRM Mobile not have print option for reports thanks
Multiple KB articles into e-mail body
We would like to be able to use multiple KB articles and insert them into one email to the customer. Comparable to marketing content that can be added to marketing emails.
Customers now use Email Templates and need to create a lot of them to use customized text. If they want t...
KA images in PowerApps portal can' t be rendered when case converting to KA
Problem
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- Suppose we have a case entity in D365 with problem field rich text editor enabled.
- We added some images to the description of this case.
- Then we converted this case to Knowledge by clicking the OOB button "Conver to Knowlege Article", a KB article...
STATUS DETAILSNew
Knowledge Base Categories support Web Role
Knowledge Base categories should support the assignment of Web Roles, similar to Knowledge Articles. Without this functionality a portal user is shown empty Categories.
Provision to Filter Categories for Knowledge Article based on User Settings
Provision to Filter Categories for Knowledge Article based on User Settings.
Knowledge article should be rated like MS Teams
Knowledge article should be rated like MS Teams. 1 to 5 stars
A feature that allows us to customize the quick find view of knowledge articles.
We want a feature that allows us to customize the quick find view of knowledge articles.
In order to search Knowledge articles, the quick find view must contain the following columns.
Add custom fields to knowledge search results
It is possible to add custom fields to knowledge articles and also to integrate them into the knowledge search criteria, but it is not possible to display additional fields in the search result area.
Customizing options for the search result form would be very helpful.
Provsion/Shortcut to create a Case from Knowledge search control.
After KB Search if there is no results then there should be a shortcut button to create case from right there with in Search control component.
Request Multiple language support for KA Category
Problem Description:
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1. We support multiple languages for KA itself, while not for Category.
2. When then KAs are rendered in KA PowerApps Portal side, it's categorized by category by default, However, since multiple language is not supported for category, so all cat...