1

required Print Option for SSRS Report in CRM Mobile app

 Print Option, in my opinion, is crucial for the CRM mobile app. currently CRM Mobile not have print option for reports thanks

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Category: Knowledge Management (64)

STATUS DETAILS
New
1

Multiple KB articles into e-mail body

We would like to be able to use multiple KB articles and insert them into one email to the customer. Comparable to marketing content that can be added to marketing emails.


Customers now use Email Templates and need to create a lot of them to use customized text. If they want t...

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Category: Knowledge Management (64)

STATUS DETAILS
New
2

KA images in PowerApps portal can' t be rendered when case converting to KA

Problem

====

  1. Suppose we have a case entity in D365 with problem field rich text editor enabled.
  2. We added some images to the description of this case.
  3. Then we converted this case to Knowledge by clicking the OOB button "Conver to Knowlege Article", a KB article...

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    Category: Knowledge Management (64)

    STATUS DETAILS
    New
3

Knowledge Base Categories support Web Role

Knowledge Base categories should support the assignment of Web Roles, similar to Knowledge Articles. Without this functionality a portal user is shown empty Categories.

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Category: Knowledge Management (64)

STATUS DETAILS
New
6

Provision to Filter Categories for Knowledge Article based on User Settings

Provision to Filter Categories for Knowledge Article based on User Settings.

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Category: Knowledge Management (64)

STATUS DETAILS
New
6

Knowledge article should be rated like MS Teams

Knowledge article should be rated like MS Teams. 1 to 5 stars

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Category: Knowledge Management (64)

STATUS DETAILS
New
12

A feature that allows us to customize the quick find view of knowledge articles.

We want a feature that allows us to customize the quick find view of knowledge articles.


In order to search Knowledge articles, the quick find view must contain the following columns.

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Category: Knowledge Management (64)

STATUS DETAILS
New
4

Add custom fields to knowledge search results

It is possible to add custom fields to knowledge articles and also to integrate them into the knowledge search criteria, but it is not possible to display additional fields in the search result area.

Customizing options for the search result form would be very helpful.

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Category: Knowledge Management (64)

STATUS DETAILS
New
1

Provsion/Shortcut to create a Case from Knowledge search control.

After KB Search if there is no results then there should be a shortcut button to create case from right there with in Search control component.

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Category: Knowledge Management (64)

STATUS DETAILS
New
2

Request Multiple language support for KA Category

Problem Description:

========

1. We support multiple languages for KA itself, while not for Category.

2. When then KAs are rendered in KA PowerApps Portal side, it's categorized by category by default, However, since multiple language is not supported for category, so all cat...

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Category: Knowledge Management (64)

STATUS DETAILS
New