Preserve the same Font-Size in a Knowledge Article When it is being added to an e-mail
The font size selected during creation of a Knowledge Article is not the same when it is added to an e-mail.
For example:
- Knowledge Article KA1 is created with the font Verdana 12.
- When responding a customer's inquiry, KA1 is insertet to the e-mail response....
STATUS DETAILSNew