Pin or favorite knowledge articles (Agent experience apps)


Knowledge agents who are frequently using some articles or keep handy some important articles needs an ability to access those quickly. Provide an ability to pin or favorite the knowledge articles for faster access.

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Category: Knowledge Management (62)

STATUS DETAILS
Needs Votes

Machine translation of knowledge articles


Knowledge want to create translations of articles such that they will be able to cater to customers in language of their choice. Provide an ability for knowledge authors to translate knowledge articles into other languages out of the box.

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0 Comments

Category: Knowledge Management (62)

STATUS DETAILS
Needs Votes