9

Ability to Export the configurations and settings from an instance

we are able to configure the data sources, mapping the attributes, create the match rules and merge info for attributes. However, it is not possible to export these and import in another customer insights instance. Is it possible to have this option.

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Category: General (11)

STATUS DETAILS
New
Ideas Administrator

Thank you for your feedback.

This is a great suggestion! We will consider this in our roadmap.

 

Sincerely,

Shefy Manayil Kareem

Microsoft.

4

Home Page & Customer Card Configuration

Hi Team, It'd be great to be able to determine what goes on the CI home page and the customer card. Currently it's automated based on the different measures and segments you create. The same is true for the customer card in CI. However, we'll want senior people, including C-suite personnel, to...

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2 Comments

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Category: General (11)

STATUS DETAILS
New
Ideas Administrator

Thank you for your feedback.

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Shefy Manayil Kareem

Microsoft.

1

Fonts & Scripts

I downloaded Tamil (India) and Sanskrit Languages. They use a keyboard selection as in those Language Keyboards. You must change this to Phonetic Transliteration key board like the way Google Input Tools Key-Board uses - or at least use both and give that option. It is difficult to switch key boa...

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Category: General (11)

STATUS DETAILS
New
1

Make chart panel expandable by sliding

The chart panel should be expandable by sliding the column across, as was possible in the classic interface. Using the Expand Chart button on the ellipses opens the chart to fill the whole screen, meaning individual records cannot be selected.

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Category: General (11)

STATUS DETAILS
New
1

CRM Desktop App Reset on Backspace

Noticed that after changing focus away from Dynamics CRM (desktop app) and then changing back, if I press the backspace key the entire application seems to restart. Have had users lose large notes due to this issue. Are you able to prevent this from occurring?

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Category: General (11)

STATUS DETAILS
New
1

D365 Sales Integration - do not store configuration in an Entity

The D365 Sales / Power Platform Model Driven App integration controls for displaying Measurements from Customer Insights sores its configuration in an own entity. Therefor the configuration can not be deployed to another (for example prod) environment and has to be rebuild manually which is of...

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0 Comments

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Category: General (11)

STATUS DETAILS
New
Ideas Administrator

Thank you for your feedback.

This is a great suggestion! We will consider this in our roadmap.

Sincerely,

Shefy 

Microsoft.

1

Pricing for SMBs

I was very impressed with this new app after hearing so much about it at the Dynamics User Group Summit. Sadly, it costs more per month than our marketing automation platform. That's a hard sell to prove value in something that just focuses on insights, versus something that actually executes ...

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0 Comments

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Category: General (11)

STATUS DETAILS
New
0

Multiple item select in Queues is not possible in UCI

IN UCI it is not possible to select Multiple queue items in the queue using `Shift` button , this was possible in the non UCI.Like there are 10 items you select 1st item , press shift and select 10th after this all 10 items would be selected at once and action can be performed on them. Can be be ...

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0 Comments

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Category: General (11)

STATUS DETAILS
New
0

API/REST integration for scoring of machine learning models

We are stuck in a place where we are trying to score our model developed in Azure Machine Learning. I know there is an integration between Machine Learning Studio (classic) and D365 Customer Insights, however, my model is generated in Azure Machine Learning and is deployed behind a web service (R...

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1 Comments

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Category: General (11)

STATUS DETAILS
New
0

Outlook App CRM functionality

When an email is received from a customer make the data from CRM visible on email inside outlook. This would be beneficial if an email was received from a customer and sent to a queue and a user. The case processing rules associates the email to the case correctly but the user looking at the same...

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0 Comments

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Category: General (11)

STATUS DETAILS
New