Home Page & Customer Card Configuration
Hi Team, It'd be great to be able to determine what goes on the CI home page and the customer card. Currently it's automated based on the different measures and segments you create. The same is true for the customer card in CI. However, we'll want senior people, including C-suite personnel, to...
Keywords support for Custom Channels in RealTime Marketing journey
Currently it is possible to configure new Custom Channel in the journey to send text messages (like Viber/Whats App) but it's not possible to react on customer feedback. Keywords functionality is not supported for Custom Channel in RTM. In Outbound Marketing module such functionality was suppo...
Marketing Forms - Publish Option "Embed form via Java Script"
we face issues with the functionality of publish options for forms.
We would like to use the variant "Embed Form". Currently the generated JavaScript code does not consider any CSS classes and styles in Real time markeitng email.
Ability to query data
Ability to query data within CI for trouble shooting.
Hello. Thank you very much - this is an interesting idea and we would like to get more upvotes on it prior to it's final consideration. We will make sure to update on the idea the moment we received more votes. Yous, the Dynamics 365 Customer Insights team.
Form capturing functionality should include the ability to track and collect visit metrics.
Currently, when using a form published with the "Form capture" option, the system tracks only the number of submissions. It does not record visit metrics, which consistently display as zero in the Analytics tab. This creates a confusing user experience, as the visit metric is visible but non-f...
Refresh Time
The refresh during the process like unification, activities upload, relationship, etc takes a lot of time due to backend work which is quite understandable.
but if the team can update the approximate time it will take to get the work done will help the customer to plan the other part of ...
Data Masking in CI - OOB
Would be great if we have a OOB feature available to mask data Like - phone number, email, etc. for contact records. Request to please make it available in future.
thanks
Pricing for SMBs
I was very impressed with this new app after hearing so much about it at the Dynamics User Group Summit. Sadly, it costs more per month than our marketing automation platform. That's a hard sell to prove value in something that just focuses on insights, versus something that actually executes ...
Administrator
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
Shefy Manayil Kareem
Microsoft.