FireFox on Mac OS re-formats the window constantly when not using maximized view
On Mac OS, while using FireFox browser, only in UCI, the window re-formats itself constantly while not maximized. This seems like a bug and there is no known fix except using another browser or maximized view. Generally, this is not supported - FireFox is not supported for Mac OS. Please, addr...
Category: Platform (181)
Have the option to synchronize the Gender field between Dynamics and Outlook
We want to be able to choose whether to synchronize the Gender field (OOB field in Dynamics and Outlook) between Dynamics and Outlook. The current synchronization filters do not include this (either as an included field like for Email or Full Name or separately). We had this option with the depre...
Category: Email Management and Outlook Integration (260)
New SSS Failures Dashboard
The idea is to have a new and improved SSS Failures Dashboard which is also fully available in UCI. We would also like to be able to see the email failures for queue mailboxes when the logged in user is the owner of said queue mailboxes. The current SSS failures dashboard uses deprecated data a...
Category: Customer Service Hub (66)
Enable version 4 data use for the Google Analytics (GA) connector
Currently, the Google Analytics (GA) connector does not show all the information (or any) from the corresponding GA system if the properties are created with V4. This is happening only if the GA connector is trying to fetch data from the version 4.0 connector on Google’s side. The same works fine...
Category: General (26)
Have the option to remove white space between two questions in Customer Voice
Hello,Currently, there is no option to remove the white space (two or three lines) between two separate questions in a survey on Customer Voice.We would like to have this option available in the survey design page.Thank you in advance.
Category: Survey Design (107)