Ability to report Adyen PSP Reference / Merchant Reference in Store Transactions form
The current out-of-the-box application allows us to review credit card transactions for online and in-store customer orders through the Credit Card History form. This form includes the Adyen Merchant Reference and PSP Number, which we can use to review the Adyen transaction report.
Implement Configurable Adyen Datacenter Endpoints for Dynamics 365 Payment Connector for Adyen
During a recent Adyen EU outage, it was determined that Dynamics 365 Payment Connector for Adyen was utilizing the EU-based Adyen Datacenters. We have learned that this is hardcoded within the platform and not configurable. Merchants need the ability to control the Geo of the Datacenter they a...
Paying sales invoice in POS creates customer payment journal uses the ledger account number in commerce parameters instead of store payment method ledger account
When paying invoices in Channel (POS or another channel), the customer payment transaction is not taking into account the method of payment configuration, and it is using the ledger account configured in "Commerce Parameters > Invoice" instead of the ledger account configured in the store paym...
Allow Setting different authorization days by Payment Connector or Card Type
Currently there is just one parameter to control the number of days an authorization is valid for all card types and all payment connectors. We would like the ability to be able to specify PayPal with a 14 day Authorization and Adyen/Credit Card at 30 days or the ability to set Visa & MasterCa...
Allow partial payments on invoices through POS
Currently it's not possible to make a partial payment on the remaining amount of an invoiced sales order through POS. We should have the ability to conclude an invoice after making a partial payment on POS while leaving an unpaid amount to be paid at a later time.
Customer Account payment made from Call Center cannot be refund on POS
Orders paid via on-account payment method from call center, when returned in POS, do not show any refundable payment methods.
This is addressed in LCS issue 866741:
https://fix.lcs.dynamics.com/Issue/Details?bugId=866741&dbType=...
Suggestion to Improve Gift Card Activation Process in POS
During our testing, we observed that both the EXTGC and GIFTCARD electronic payment types activate and load the gift cards as soon as they are scanned or manually entered at the POS or Verifone device, before the payment is tendered. This behavior aligns with what our Microsoft partner anticip...
View call centre sales orders from the payments
Payment methods are configured per call centre channel to allow processing sales order and take customer payments.
Navigate to
- All call centre (Retail and Commerce > Channels > Call centres > All call centres)
- In action pane, Under setup tab ...
STATUS DETAILSNew
Link AR Methods of Payment to Commerce Payment Methods
There should be a link between the method of payment defined in the accounts receivable module vs the payment methods defined in the commerce module. This would allow for automatic banking fees to be posted for specific payment methods at POS.
Currently, when paying a "deposi...
Log refunds for a prepayment against the prepayment journal
When a prepayment is made against a Sales Order, the payment is logged in the configured prepayment journal. When a refund is processed against this payment, the refund transaction is logged against the general configured journal. This idea would allow for an environment configuration direct t...