Return to original tender
a large number of customers are expecting the POS device to at least show the original tenders when completing a return from receipt at POS. It is a difficult issue to resolve, as you can have multiple lines and multiple payments on an order. However, some thought should be given into at least...
Payment connector for UK / Europe
Whilst I appreciate the complexities of creating and maintaining payment connectors, it is really difficult to be taken seriously when selling a POS solution that doesn't offer this ability out of the box! Quite honestly it puts us as at an immediate disadvantage when up against ALL other reta...
Andrew, please join the Yammer Retail Interest group and attend our monthly meetings. We talk about our plans for payment connector frequently. These changes are in development currently.
https://www.yammer.com/dynamicsaxfeedbackprograms/
The upcoming Adyen connector will support global payments. Please stay tuned to our release notes and documentation for more information as this connector begins to role out to General Availability.
Unified way of storing payments/retail transactions
Storing payments in the same way on sales orders no matter if its from POS, online store or call center. For call center we can use the payment button to change payments on orders, this is not possible if the order is registered in another channel. Online sales orders does not end up in the sa...
Please review: Omni-channel payments overview - Commerce | Dynamics 365 | Microsoft Learn
Payments using omni-channel use a common table structure for the Sales Order. Tracked at the customer level, the Sales Order is referencable across channels for the payment reference.
PayPal Express
We are requesting that PayPal Express is added to the payment connector. PayPal express is a huge part of our business (will provide numbers) and this allows customers to quickly go through checkout without having to enter all their information. We do not want to go live with D365 Commerce withou...
I am happy to inform you that we have implemented this feature. Please find the documentation below:
https://docs.microsoft.com/en-us/dynamics365/commerce/dev-itpro/express-payments-paypal
e-wallet payment on CPOS
Hi We need to integrate Digital payment method sample like Microsoft Pay , Google Pay and Apple Pay , Similar to all Digital payment gateway to empower the retail shopping experience . since no retailer has comes up with the solution . Customer can come and scan the Store 3D barcode and finish...
Thank you for the product suggestion! Please review the following article: Wallet payment support - Commerce | Dynamics 365 | Microsoft Learn If additional requirements are still requested, please submit a new Ideas post with details for voting and consideration.
Unified transaction and payment view call center vs B&M/Online
Omni channel and unified Commerce is more and more common and a requiriement and something that is expected by our product. How the retail transactions are view differs a bit between call center and B&M/Online. Different tables are used for viewing transactions. For call center we have no ...
Please review: Omni-channel payments overview - Commerce | Dynamics 365 | Microsoft Learn
Payments using omni-channel use a common table structure for the Sales Order. Tracked at the customer level, the Sales Order is referencable across channels for the payment reference.
Prevent deletion of payment connector when there are orders associated
If a payment connector is configured and sales orders are created with credit cards authorized and for some reason the payment service is removed from the online store, accounts receivables payment processing or the hardware profile, the sales order will not be able to be processed because you...
Warning will now show if attempting to delete a payment connector that has dependent Sales orders.
Support for Adyen Apple Pay and Adyen Google Pay digital wallet payments in the Call Center
Please add support for accepting Adyen Google Pay and Adyen Apple Pay using the Dynamics 365 Adyen Payment Connector. (Or create separate connectors that support each method of payment).
Many websites support these populate method of payments. And customers wish to be able t...
Google Pay is now avaialble and Apple Pay is planned for 10.0.30/31.
Administrator
Please review the following article: Linked refunds of previously approved and confirmed transactions - Commerce | Dynamics 365 | Microsoft Learn