Support Adyen Pay-by-Link feature for Call Center and POS card-not-present scenarios
https://docs.adyen.com/checkout/pay-by-link To support scenarios where we would sell to a customer via an email or phone interaction, selling either out of Call Center or in some cases POS, we would like to be able to leverage the Adyen Pay-by-Link feature via direct integration from F&O. The ...
Duplicate payments prevention for Adyen refunds
Currently the Duplicate payments prevention system does not work for refund payments while using the Adyen connector in POS. It is a reasonable expectation that it works just like for normal sales transactions.
This is now enabled for refunds as well.
Add a Pay Exact Card similar to Pay Exact Cash operation
Similar to the Pay Exact Cash add a Pay Exact Card which will skip the amount screen and go directly to requesting a card. This would dramatically speed up processing for the times when only a single card/payment will be used.
This feature is now released as a part of 10.0.40. Here is the documentation: Check out faster with optimized payment flows - Commerce | Dynamics 365 | Microsoft Learn
Return to original tender
a large number of customers are expecting the POS device to at least show the original tenders when completing a return from receipt at POS. It is a difficult issue to resolve, as you can have multiple lines and multiple payments on an order. However, some thought should be given into at least...
Please review the following article: Linked refunds of previously approved and confirmed transactions - Commerce | Dynamics 365 | Microsoft Learn
Payment connector for UK / Europe
Whilst I appreciate the complexities of creating and maintaining payment connectors, it is really difficult to be taken seriously when selling a POS solution that doesn't offer this ability out of the box! Quite honestly it puts us as at an immediate disadvantage when up against ALL other reta...
Andrew, please join the Yammer Retail Interest group and attend our monthly meetings. We talk about our plans for payment connector frequently. These changes are in development currently.
https://www.yammer.com/dynamicsaxfeedbackprograms/
The upcoming Adyen connector will support global payments. Please stay tuned to our release notes and documentation for more information as this connector begins to role out to General Availability.
Unified way of storing payments/retail transactions
Storing payments in the same way on sales orders no matter if its from POS, online store or call center. For call center we can use the payment button to change payments on orders, this is not possible if the order is registered in another channel. Online sales orders does not end up in the sa...
Please review: Omni-channel payments overview - Commerce | Dynamics 365 | Microsoft Learn
Payments using omni-channel use a common table structure for the Sales Order. Tracked at the customer level, the Sales Order is referencable across channels for the payment reference.
PayPal Express
We are requesting that PayPal Express is added to the payment connector. PayPal express is a huge part of our business (will provide numbers) and this allows customers to quickly go through checkout without having to enter all their information. We do not want to go live with D365 Commerce withou...
I am happy to inform you that we have implemented this feature. Please find the documentation below:
https://docs.microsoft.com/en-us/dynamics365/commerce/dev-itpro/express-payments-paypal
e-wallet payment on CPOS
Hi We need to integrate Digital payment method sample like Microsoft Pay , Google Pay and Apple Pay , Similar to all Digital payment gateway to empower the retail shopping experience . since no retailer has comes up with the solution . Customer can come and scan the Store 3D barcode and finish...
Thank you for the product suggestion! Please review the following article: Wallet payment support - Commerce | Dynamics 365 | Microsoft Learn If additional requirements are still requested, please submit a new Ideas post with details for voting and consideration.
Unified transaction and payment view call center vs B&M/Online
Omni channel and unified Commerce is more and more common and a requiriement and something that is expected by our product. How the retail transactions are view differs a bit between call center and B&M/Online. Different tables are used for viewing transactions. For call center we have no ...
Please review: Omni-channel payments overview - Commerce | Dynamics 365 | Microsoft Learn
Payments using omni-channel use a common table structure for the Sales Order. Tracked at the customer level, the Sales Order is referencable across channels for the payment reference.
Support for WeChat Pay with Adyen
Adding support for WeChat Pay via Adyen Payment Connector for online and POS payments.
Thanks for the suggestion. This is now supported with Adyen connector in B&M stores. Here is the link to the documentation: Wallet payment support - Commerce | Dynamics 365 | Microsoft Learn
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The pay by link via POS is completed in 2025 Wave 2