Dynamics 365 POs commerce customer sales order condition granting to question answer survey capture
Wish there is an option to easily condition a customer sales order line discount condition capture (e.g. legal entity question and answer survey capture)
Re-ordering from order history and order templates when using e-commerce B2B catalogs
When we enable the feature to use B2B catalogs in Retail and commerce module ("Enable use of multiple catalogs on retails channels.") then, re-ordering from order history and from order template stop working.
Since most B2B customers are usually buying the same products ...
Re-ordering from order history and order templates when using e-commerce B2B catalogs
When you enable the feature to use B2B catalogs in Retail and Commerce module ("Enable use of multiple catalogs on retails channels.") re-order from order history and re-order from order template stop working.
Because of many B2B customers are mostly buying the same products a...
Mode of delivery at the line level
Delivery options depend upon the items in the shopping bag and the customer account type. Standard options are:
- Standard delivery
- Stated day
Validate if warehouse is WHS enabled when resetting location on a retail sales order
On a not cash-and-carry retail sales order, the location is reset if several validations are passed.
RetailCreateCustomerOrderExtensions.allowResetRetailOrderLineWarehouse()
- Line is not cash and carry.
- Advanced Warehouse Management is enabled for th...
STATUS DETAILSNeeds Votes
Appropriate Credit Checking
When a customer order is being fulfilled at POS, the system is performing a credit check during transaction conclusion, where the real-time call to HQ saves the order & creates the invoice. This is happening whether 100% deposit has been previously taken on the order, or if the fulfillment tra...
Add session IDs to the retail transactions
Adding Application session ID and User session IDs from the client where the transaction was made in separate fields in the transaction tables (for example RetailTransactionSalesTrans and RetailTransactionPaymentTrans) would make support and troubleshooting much easier and quicker.
...
Checkout page error messaging on website needs to be more specific to allow troubleshooting/explanation
The generic error messaged used for all errors on the checkout page is "Something went wrong. Please try again later." which doesn't provide the customer or customer service team with any information on how to troubleshoot. These should be more specific so as to be useful; is it an issue with ...
Customers can decide if the cancellation charge can be add or not when customer order is canceled.
When the field "Cancellation charge percentage" in Commerce parameters is 0 and any customer order is canceled by Recall order option in POS, the screen "Cancellation charge" is shows to the employee type the amount or press enter to continues. This operation could generate employee bad practi...
Retail sales order lines created via online stores for Product variants should show the product variant name
Sales orders raised via online stores have the SalesLine Text field populated with the Product master description rather than the variant product description. The user should see the variant product description to identify different product variants involved in the transaction.