Appropriate Credit Checking
When a customer order is being fulfilled at POS, the system is performing a credit check during transaction conclusion, where the real-time call to HQ saves the order & creates the invoice. This is happening whether 100% deposit has been previously taken on the order, or if the fulfillment tra...
Checkout page error messaging on website needs to be more specific to allow troubleshooting/explanation
The generic error messaged used for all errors on the checkout page is "Something went wrong. Please try again later." which doesn't provide the customer or customer service team with any information on how to troubleshoot. These should be more specific so as to be useful; is it an issue with ...
Customers can decide if the cancellation charge can be add or not when customer order is canceled.
When the field "Cancellation charge percentage" in Commerce parameters is 0 and any customer order is canceled by Recall order option in POS, the screen "Cancellation charge" is shows to the employee type the amount or press enter to continues. This operation could generate employee bad practi...
A partial prepayment in POS stops due to exceeded credit limit
This problem occurs if the Credit limit type is set to Balance+All and the customer is marked with Mandatory credit limit=Yes. If a sales order is created in HQ and partially prepaid in POS, there is a credit limit error, and the transaction is not possible to complete. It should be possible t...
Dynamics 365 Commerce human resource vacants listing from POS Receipts or customer invoices
Wish there is an option to easily future include option to print listing of vacants available from customer or consumer POS receipts., not taking potential advantages or benefits from our patrons or sponsors, we maybe potentially loosing opportunities of community and human resource developmen...
Dynamic 365 Commerce POS customer sales order entry retrieval for non-catalogue expense items
Wish there is an option to easily auto retrieve non-inventory expense items within limited quantities and/or limited period range, on customer sales order entries and/or based on totals.
Customer Order Error should be shown before the payment is captured
When the customer order is to captured during pickup and the payment is processed (cash, card etc). During the payment processing, the inventory is checked and the customer order error comes up with an error incase the customer order is not rightly processed in the warehouse or the stock is no...
Pull the phone number from the shipping address to the sales order when manually creating a sales order in Dynamics 365.
We have the Phone Number field in the checkout screen from commerce. When the user enters a Phone Number in the field, the same is not visible from the D365 HQ Sales Order details either in Line / Header fields.
As per MS Support, T...
B2B - Allow optional extra fields at checkout
It is my belief that the B2B site should provide the ability for the user to order product easily but without sacrificing functionality.
To this end, at checkout the B2B system should optionally request:
- Customer reference (This is mostly always captured ...
STATUS DETAILSPlanned2024 Release Wave 1
B2B ecommerce - ability to choose shipping date at the time of order checkout
We would like to have one functionality in the B2B e-commerce website at order checkout, where the customer can choose the requested ship date. This field value should be mapped to the D365FO Sales order header field – requested shipping date. Currently, it is by default mapped to the order cr...