1

Dynamics 365 POs commerce customer sales order condition granting to question answer survey capture

Wish there is an option to easily condition a customer sales order line discount condition capture (e.g. legal entity question and answer survey capture)

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Category: Order capture and checkout (125)

STATUS DETAILS
Needs Votes
11

Re-ordering from order history and order templates when using e-commerce B2B catalogs

When we enable the feature to use B2B catalogs in Retail and commerce module ("Enable use of multiple catalogs on retails channels.") then, re-ordering from order history and from order template stop working.

 

Since most B2B customers are usually buying the same products ...

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Category: Order capture and checkout (125)

STATUS DETAILS
Completed
1

Re-ordering from order history and order templates when using e-commerce B2B catalogs

When you enable the feature to use B2B catalogs in Retail and Commerce module ("Enable use of multiple catalogs on retails channels.") re-order from order history and re-order from order template stop working.


Because of many B2B customers are mostly buying the same products a...

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Category: Order capture and checkout (125)

STATUS DETAILS
Completed
3

Mode of delivery at the line level

Delivery options depend upon the items in the shopping bag and the customer account type. Standard options are:

- Standard delivery

- Stated day

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Category: Order capture and checkout (125)

STATUS DETAILS
Planned
2024 Release Wave 1
4

Validate if warehouse is WHS enabled when resetting location on a retail sales order

On a not cash-and-carry retail sales order, the location is reset if several validations are passed.


RetailCreateCustomerOrderExtensions.allowResetRetailOrderLineWarehouse()

  1. Line is not cash and carry.
  2. Advanced Warehouse Management is enabled for th...

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    Category: Order capture and checkout (125)

    STATUS DETAILS
    Needs Votes
4

Appropriate Credit Checking

When a customer order is being fulfilled at POS, the system is performing a credit check during transaction conclusion, where the real-time call to HQ saves the order & creates the invoice. This is happening whether 100% deposit has been previously taken on the order, or if the fulfillment tra...

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Category: Order capture and checkout (125)

STATUS DETAILS
Needs Votes
6

Add session IDs to the retail transactions

Adding Application session ID and User session IDs from the client where the transaction was made in separate fields in the transaction tables (for example RetailTransactionSalesTrans and RetailTransactionPaymentTrans) would make support and troubleshooting much easier and quicker.

 

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Category: Order capture and checkout (125)

STATUS DETAILS
New
4

Checkout page error messaging on website needs to be more specific to allow troubleshooting/explanation

The generic error messaged used for all errors on the checkout page is "Something went wrong. Please try again later." which doesn't provide the customer or customer service team with any information on how to troubleshoot. These should be more specific so as to be useful; is it an issue with ...

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Category: Order capture and checkout (125)

STATUS DETAILS
Declined
7

Customers can decide if the cancellation charge can be add or not when customer order is canceled.

When the field "Cancellation charge percentage" in Commerce parameters is 0 and any customer order is canceled by Recall order option in POS, the screen "Cancellation charge" is shows to the employee type the amount or press enter to continues. This operation could generate employee bad practi...

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Category: Order capture and checkout (125)

STATUS DETAILS
Needs Votes
10

Retail sales order lines created via online stores for Product variants should show the product variant name

Sales orders raised via online stores have the SalesLine Text field populated with the Product master description rather than the variant product description. The user should see the variant product description to identify different product variants involved in the transaction.

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Category: Order capture and checkout (125)

STATUS DETAILS
New