Feature to score by page views within the clicked website or time spent on the website in the scoring model
With the current scoring model settings, it is possible to score by the number of website visits. However, it is not possible to give a more detailed scoring based on the number of visits to a particular page view within that website or the length of time you spend on that website. Customers th...
Leads should be used in marketing processes without contact relationship
Leads are very often used as lists of 'potential' customers, so we should use them in the marketing process alone, and only after scoring transform them in contacts and accounts. Case study : A company has on the website a webform that takes requests. The form creates leads and contacts, but w...
Ability to set lead scoring in [Contacts]
In the current Dynamics 365 (Online), lead scorings can only be set for Accounts. However, if it becomes possible to set lead scoring for contacts as well, we believe that visualization of scoring for each contacts will improve the operational efficiency of users.
Lead Scoring - add "less than" or "greater than" operators for Visit Duration Field in the "Website visited" interaction
I'd like to be able to add a condition in a lead scoring model that uses a web site visit duration to add points if the duration is longer than a certain time. Currently, only the expressions "=", "<>" or "contains" operators are available, as if the "Website visit" field type is a string. Cons...
Customer survey and leads
Hello, in all companies i've worked with, a lead become a contact after he buys something. So companies don't need to create contacts every time that a lead is created. But they do want to create segments with the leads data (if they accepted to receive emails). Why it isn't possible? Thanks...
client tries to add a custom field to lead scoring form it doenst´appear visible.
Client has created a custom field on marketing form submission entity. Post creating that customer has added a 1:N relationship. Post creating it customer is navigating to Lead scoring and trying to add the custom field but customer is unable to add it on the lead scoring model. Expected result:...
UTM Tracking
Dynamics only offers redirects for URL tracking which is very time consuming to use within our ads, social, and email. It would be a lot easier to track social and paid advertising by having a feature that allows us to capture UTM parameters such as UTM campaign, UTM Source, UTM Medium, UTM Conte...
Lead Scoring - Copy-Function for whole Lead Scoring Models
It should be possible to copy complete lead scoring models.
Lead Scoring - Field contains data
It's not possible to sort fields contain data in Marketing -> Scoring models. Example: Last name - we cannot ask for all names that exist but only want to know if the field last name contains data. Cannot find possibility to do that directly. Have also checked to build a segment and ask for who i...
Lead Scoring on specific links within the Marketing E-Mail
Currently it is not possible to score a specific click on a link witrhin a Marketing E-Mail (e.g. social links, buttons). There should be the possibility to add specific links to the lead scoring properties.