web
You’re offline. This is a read only version of the page.
close

Support of Domain Change in Customer Voice URL


Hi Team,


We are using Customer voice survey inside D365 Marketing and would like to change customer voice URL domain from default domain "https://customervoice.microsoft.com/Pages/ResponsePage.a...

Read more...
0 Comments

Read more...
0 Comments

Category: Survey Distribution (71)

STATUS DETAILS
New

Audience Configuration for Custom Tables


May CIJ allow emails address taken from custom tables associated with customer or leads as customer may have product level or LOB level communication address? Thanks.

Read more...
0 Comments

Read more...
0 Comments

Category: Personalization (52)

STATUS DETAILS
Needs Votes

Auto Case Creation when live agents are unavailable


When contact center live agents are unavailable (Nonbusiness hours or overflow) may customer be given option to leave a message / call back or follow-up case?

Read more...
0 Comments

Read more...
0 Comments

Category: Live Chat (153)

STATUS DETAILS
New