Prevent Overwriting of Populated Fields During Contact Matching
In Dynamics 365 Customer Insights - Journeys, there is no built-in feature to prevent specific fields, such as First Name, from being overwritten during contact matching on form submissions. While it is possible to match contacts based on email only, the system automatically u...
Once-off fields that do not map to Database
Hi team,
In OBM we can easily create a field to collect responses that don't map to any field on the Contact record.
However in RTJ, we can only add fields to forms that has to map to a field on the Contact record. Is there an option to create custom fields th...
The ability to hide the display name on Real-time forms
In outbound marketing, we could hide the display name of fields on forms, but this feature is not yet available in real-time forms. Please add this capability.
Improve Marketing Form Behavior to Preserve Existing Topic Subscriptions for Opt-In Only Scenarios
Currently, the behavior for msdynmkt_marketingform leads to unintended opt-out actions in opt-in only forms, which affects user experience and subscription accuracy.
Scenario
Imagine a user already subscribed to several topics visits our website to opt...
Implement Auto Complete for Lookup fields
Allow end users to select a value for lookup field via browser autocomplete.
It will be very useful when a lookup has a big number of possible values and a user submits multiple forms.
Ability to Customize the URL of a Standalone RTM Form Page
When publishing a standalone page using a Real-time form, the page URL is not customizable and uses the following format, which is not ideal: [https://assets-usa.mkt.dynamics.com/45166-85c3-42ef-8eba-046b896255/digitalassets/standaloneforms/b0a385-bd86-ef11-ac21-6045bdd5ed]
Si...
Ability to embed a Youtube video in a RTM Form
The current functionality within Real-time forms does not allow for an iframe embed. When adding code manually to the html, the code is stripped out. Similarly to adding an image to the page, I would like to add an inline video.
Custom URL for Preference center form
Please implement a custom URL also for preference center forms. In addition it should be possible (like in OBM) to update contact fields within a preference center form and such a form should be hosted using JavaScript code on individual websites.
Suggested by MS support to cr...
Always link prefill forms to Original contact GUID (not its duplicate)
When using prefill, the form submission isn't linked to the same contact (guid) on form submission.
For example, when you a) add [contact @ email. com] with guid123 to a segment b) send an email to that segment c) that contact clicks on the email link & submit...
I would like to be able to migrate forms used for outbound marketing.
Currently, there is no functionality that allows you to import forms used in outbound marketing to reproduce them in real-time journeys. Adding this functionality will improve convenience for users.