Prevent Option Set fields from submitting a null value when a default value is configured
Current behavior
When an Option Set or Choice field is added to a Customer Insights - Journeys Marketing Form, the generated select element contains a hidden empty option. If the field’s placeholder text is cleared, this option remains in the HTML with an empty value.
Default value for the width setting in the marketing forms
Ability to configure a default setting value for the 'layout width' of the Marketing forms.
The 'layout width' setting can be found in the 'theme' tab when you create the form.
Support V3 of REcaptcha
Recently Microsoft deployed the support of REcaptcha V2 as OOTB functionnality. It should have be great if they directly have offored the support of V3 which has less user friction.
Multiple Field Filtering on Marketing Forms
Currently, Dynamics 365 real-time marketing forms only allow lookup fields to be filtered based on a single other field on the form.
A valuable enhancement would be the ability to filter a lookup field using multiple fields simultaneously.
Example:
A loo...
Dynamic Forms Customer Insights Journeys
A nice-to-have would be that the Forms within the tool support real-time conditional branching such as:
- Showing/hiding questions dynamically based on a previous answer.
- e.g. If answer A - show suestion X, else show question Y.
Allow hiding opt-in checkboxes
Forms already have the ability to hide most types of fields. I request that this is extended to opt-in checkboxes for purposes and topic.
In the case that a form's only business purpose is to opt-in to a topic, I would like to have the opt-in checkbox prefilled and hidden. As ...
Track Source Customer Journey on Event Registration Form Submissions
In Customer Insights - Journeys, when a visitor opens a site from a marketing email and submits a marketing form, the system automatically sets Source Customer Journey (msdynmkt_customerjourneyid) and Source Email (msdynmkt_emailid) on the for...
Real-time Journeys Forms Cascade filtering from choice column
In forms, iterate on lookup filtering to also include choice column filtering from a previous question similar to the cascade filtering from a previous lookup column - https://learn.microsoft.com/en-gb/dynamics365/customer-insights/journeys/real-time-marketing-manage-forms#filter-a-lookup-fiel...
Capture non-lead/contact fields in Dynamics marketing forms
In order to capture transaction-specific data (ex. date preference, lunch preference, etc.) the marketing team needs the ability to capture fields that are not directly on the contact/lead. This is not a current capability of Dynamics without using custom HTML.
Prefill marketing forms from a Customer Profile journey
Currently, marketing forms can only be prefilled when the visit comes from a contact- or lead-based journey.
The idea: Enable marketing form prefill for customer profile-based journeys.
This would provide a better customer experience and allow marketers to ben...