1

Respondent Details not updating when sending from RTM Journeys.

Dear Team,


Hope you are well.


We do have the product limitation in the RealTime marketing where we embedded the Customer Voice survey to Email, and the Survey Respondent details, like contacts not updating and showing in the insights tab. Where in Outbound mar...

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Category: Marketing Pages, Forms, and Surveys (191)

STATUS DETAILS
New
1

Change UI of date picker on realtime marketing forms for mobile

In Realtime Marketing Forms, the ui of the date picker starts at today's date. This is problematic amd tedious for those whose birthdate (for example) is in the mid 90s, who have to scroll all the way.


They are also not able to start typing their date on mobile (like you can o...

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Category: Marketing Pages, Forms, and Surveys (191)

STATUS DETAILS
New
6

Form Matching Strategy across Multiple Email fields

Currently, if you set up a Form Matching strategy record you can only specify specific email address fields. For example, a Form Matching Strategy that has Emailaddress1 field will only check the Emailaddress1 field for a duplicate and not any of the other email address fields.


...

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Category: Marketing Pages, Forms, and Surveys (191)

STATUS DETAILS
New
1

Ability to set a Source Campaign on a RTM Form

Currently it's not possible to set the Source Campaign on new Leads created by a RTM Form.

We require our Sales Team to convert these newly created Leads into Opportunities and currently they need to set the source campaign manually.

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Category: Marketing Pages, Forms, and Surveys (191)

STATUS DETAILS
Completed
3

Default Lead source from Marketing form submission

Previously in OBM, the Lead source would default to 'Landing Page' for Leads that originated from a marketing form submission.

This feature has been deprecated with RTM forms. This is a recurring business requirement that has been raised by multiple customers. Businesses require the abil...

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Category: Marketing Pages, Forms, and Surveys (191)

STATUS DETAILS
Declined
2

Enable Website Tracking in RTM

Hi,


In Outbound marketing we had the possibility to track website interactions. In RTM it is not there and it looks like it also removed from the roadmap.


Best regards,


Eline

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Category: Marketing Pages, Forms, and Surveys (191)

STATUS DETAILS
Under Review
2

Notify user of failed form submissions (real time journey forms)

Problem: Currently if a form submission fails after the user has hit 'submit', this is recorded and shown with the form submissions. We only see it if we go into the form submissions; so we may miss that there are failed submissions, because we are likely not going into form submissions every...

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Category: Marketing Pages, Forms, and Surveys (191)

STATUS DETAILS
Needs Votes
8

Real Time Marketing Email & Customer Voice Response

When you use a Customer Voice in a Real Time Marketing Email, the response on the Customer Voice is shown on the Contact. However, when you open Customer Voice, there you can only see Marketing Respondent. We want to be able to see the name of the Contact, like it was in Outbound Marketing.

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2 Comments

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Category: Marketing Pages, Forms, and Surveys (191)

STATUS DETAILS
Needs Votes
2

Be able to set styling for forms - so that the mandatory * becomes UI complient

We recently found out that the 255,0,0 color of the mandatory * in the forms is not compliant with UI (at least here in Norway it is too low contrast). We therefore have now changed the * in all our live forms to 226,0,0 and in our templates.

But of course, if someone is switching the m...

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0 Comments

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Category: Marketing Pages, Forms, and Surveys (191)

STATUS DETAILS
Declined
92

Adjust error message when filling out RTM form

When a visitor or my website fills out a form, but he doesn't fill out the phone number according to the validation, the error message says 'Please match the requested format. Phone'. Now people still don't know what the requested format of 'Phone' is. I want to be able to adjust this error me...

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5 Comments

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Category: Marketing Pages, Forms, and Surveys (191)

STATUS DETAILS
Needs Votes