In Outbound Marketing, it was possible to redirect users to a custom thank-you page or company website after submitting a marketing form or subscription center form. This feature is missing in Real-Time Marketing (RTM), where users only see an customizable on-page confirmation message.
I propose adding an option to configure a redirect URL after form submission in RTM. This would improve the user experience, provide clearer confirmation, and allow businesses to guide users to additional content or offers.
Comments
Hi there, a redirect to a URL after submitting a marketing form is now possible.More information: https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-manage-forms#form-settings Best regards,Anna
Category: Marketing Pages, Forms, and Surveys
Administrator on 11/28/2025 11:49:29 AM
It is already possible to se the redirect in form settings. Manage Customer Insights - Journeys forms - Dynamics 365 Customer Insights | Microsoft Learn
Post submission action: Choose whether to show the Thank you notification or redirect the user to a different page after form submission. The Thank you notification shows for a few seconds, even if Redirect after submission is selected.