Return to a "Start menu" each time a sale is completed
Hi, In especially restaurant and bars, the use of buttons to sell items is common, as they do not have barcodes on the drinks, meals etc etc. In a bar screen layout, you could have grouped the buttons into several menus and submenus. And if you have searched for a drink and deep dived into sub...
POS Notifications
The ability to communicate important announcements, system updates etc. to end POS users is important. It would be great to add a POS function on the welcome screen for announcements.
These announcements would be readily editable and pushed out system wide. Things like importa...
Commerce POS - VAT Number & Number sequence group
It would be very useful to have in the POS the VAT Number field in the Customer and the Number sequence Group in the order in order to be able to post invoices with different Number sequences. This could help to separate receipts from real invoices, which is mandatory in some countries.
Thank you for the idea! We will consider this in our product backlog and update the status of your idea if/when it becomes a planned or completed feature!
Original Receipt/Transaction reference on Return Transaction
We have found that on Return transactions (using the "default" customer), we are not able to see the original receipt or transaction that the return is linked to. Specifically, we are looking at return transactions where the Sale is return sale parameter is set to "Yes". The help text for the S...
Thank you for this input. We will review this suggestion and track it in our product feature backlog. -Holly Haines - Principal Program Manager.
Up-sell/cross-sell item functionality from the POS
Within FinOps Up-sell/cross-sell functionality is available within Call Center. Many of our clients are requesting this functionality within the mPOS and cPOS to drive sales. Please extend this functionality to be available from within the POS.
Thank you for your feedback. POS currently uses the Infocode framework to drive upsell/cross-sell type capability. We do have intention to normalize upsell/cross-sell functionality across all retail channels on our roadmap. We cannot share a timeline for this at this time.
Additionally, the recommendations framework is another approach for associating up-sell/cross-sell products to a collection of products in a cart: See https://learn.microsoft.com/en-us/dynamics365/commerce/product for more information.
Enable Keyboard mapping for MPOS, CPOS and store commerce
The functionality of shortcut keys is required within the point of sale.
Or even the option that is active within the screen design &Z:
For example:
In the button text, &Z: Void product is placed and the button is associated with the operation of vois product .
Usin...
Enable Scanning of Items in Outbound Order Processing Scenarios
When store associates are performing order fulfillment operations (picking, shipping) in POS - barcode scanning should be enabled. Similar to scanning an item in a cash and carry transaction, the scan of the barcode confirms the item, rather than just selecting "pick", "pack" or "ship" for an ...
Dynamics 365 Store Commerce Offline Azure AD Logon Authentication Method Capability with Device Configuration Flexibility
This feature idea is to allow switching Store Commerce (and MPOS) to offline mode even when Azure AD Login Authentication Method is enabled in a store via the Functionality profile. Currently AD Authentication can only work in online mode which essentially eliminates offline support. This mean...
Gift card number validation in POS
When issuing a pre-printed manual gift-cards in POS, there is no validation on gift card numbers.
Instead of scanning the preprinted gift cards, cashiers sometimes manually enter a different number, for ex the amount, leading this to be the gift card number, and the customer l...
Ability to email gift receipt
Currently we can only email the sales receipt. It would be great if we could also be able to email the gift receipt for POS sales when that option is selected.
Thanks for your feedback. This is currently not in our immediate roadmap. We will continue to monitor votes to determine if this should be prioritized into our product backlog.
Administrator
Thank you for the product suggestion! This idea is aligned with the product vision and we will love to provide this capability out of the box. However, we do not have a planned release timeline as of now and hence marking it as Declined (please read this as Postponed).