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Up-sell/cross-sell item functionality from the POS

Maria Refalo on 8/2/2019 8:29:45 AM

Within FinOps Up-sell/cross-sell functionality is available within Call Center. Many of our clients are requesting this functionality within the mPOS and cPOS to drive sales. Please extend this functionality to be available from within the POS.

Category: Store Operations and POS
STATUS DETAILS
Declined
Ideas Administrator

Administrator on 3/15/2023 4:28:16 PM

Thank you for your feedback.  POS currently uses the Infocode framework to drive upsell/cross-sell type capability.  We do have intention to normalize upsell/cross-sell functionality across all retail channels on our roadmap.  We cannot share a timeline for this at this time. 

Additionally, the recommendations framework is another approach for associating up-sell/cross-sell products to a collection of products in a cart: See https://learn.microsoft.com/en-us/dynamics365/commerce/product for more information. 

Comments

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RE: Up-sell/cross-sell item functionality from the POS

Estelle LECOMTE on 10/12/2021 1:10:34 PM

Hi, it would be good also to have Up-sell/Cross-sell functionality on Sales Quotations.

Category: Store Operations and POS