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When issuing a pre-printed manual gift-cards in POS, there is no validation on gift card numbers.


Instead of scanning the preprinted gift cards, cashiers sometimes manually enter a different number, for ex the amount, leading this to be the gift card number, and the customer leaving the store with a gift card with no value.


Adding a validation feature for manual gift cards in POS systems would significantly benefit retail operations by reducing errors, streamlining transactions, and enhancing user experience.

Recommend this feature for future development consideration.


Proposed Solution:

Integrate a feature to validate the sequence and format of gift card numbers upon issuance and use.


This would:

  1. Ensure only correctly formatted numbers are accepted.
  2. Reduce errors and enhance transaction efficiency.
  3. Improve overall customer satisfaction by ensuring gift card validity and accuracy.


STATUS DETAILS
New