Make Multi-Select Option Sets available for Business Rules
Currently, when configuring a Business Rule, a multi-select option set field is not available within the list of fields for a Condition. A practical need is to Show/Hide the field on a form. First Part: The idea would be to allow a Condition using the "Contains" or "Equals" filter. As multiple v...
Ability for Sub-Grid Activity in Account form to show all related activities
Account is one unique entity that allows all related activities to be rolled up to the Account; however, current sub-grid activity in Account form for CRM 2011 only shows activities that were created in Account (regarding).
It would be great if this feature can be implemented in th...
Change default from "next 30 days" to "All" for open activity view in accounts and contacts
The default filter for the view "open activities" in the account and contact forms is set to "next 30 days", which is very confusing for our users. I am not able to change the default filter criteria to "All".
It would be very good if the filter for the "open activities" view in the...
Ref: https://learn.microsoft.com/en-us/dynamics365/sales/manage-activities
Thanks,
Revathi Sankar
PM, D365 Sales
Email editor lacking most features expected and required by customers
With the latest releases of Dynamics CRM Microsoft is focusing on Service and have delivered several improvements on SLA, USD, Social, Experience HUB, etc. This is all great and a multi-channel strategy is exactly what we need to have. However, for many customers the fact remains that a huge s...
Enhanced email editor capabilities were releases with 2020 Release Wave 1 Contextual email communication - Dynamics 365 Release Plan | Microsoft Docs.
Notes in CRM2013 Online changes timestamps when record is reassigned - can this be changed?
Whenever we assign an Account to a different owner in CRM2013 Online, the timestamps for the notes change, to match the time the account was assigned and who assigned the account. Is it possible to change this, so the timestamp only shows, when the note was created? And show who originally cre...
Creation dates can not be modified.
Email Activites being displayed in wrong order
Within a case, there is the Notes/Activities/Post grid. This displays email activities in Modified date order. We have noticed that if you open an existing email, for example which was created and last modified several days in the past, and action a reply or forward, then the modified date of ...
Thank you for your feedback. This is a great suggestion!
We are considering adding the ability to change the default sort order on the activity wall. This will allow you to use either created on or actual end date field (which has sent/recieved date value) to sort the activities.
Sincerely,
Dileep Singh
PM, Microsoft
Ability to select a 'Group By' column value by default
Editable grids allow users to select a column value from the view as the 'Group By' value allowing users to group records based on data present within the record. For example, users can Group opportunities by 'Industry' and view all open opportunities grouped meaningfully. If a user selects a G...
D365 Email Template Editor to match the UCI email editor
That the standard email template editor get an 'overdue update' so that it can keep up with the UCI email editing capability. For the sake of brand consistency and sending professional, unified email messages -templates can be heavily relied upon in communication. Having the ability to edit in a...
https://docs.microsoft.com/en-us/dynamics365/marketing/email-design
Thanks,
Revathi Sankar
PM, D365 Sales
Enhance the E-mail editor
The CRM E-mail editor is very weak. Doesn't support properly the HTML e-mail. The format of the e-mail always changes and gives a bad end result.
The signature doesn't look professional.
Thank you for your feedback. This is a great suggestion!
We are actively considering this as part of our roadmap.
Sincerely,
Dileep Singh
PM, Microsoft
Activity Rollup Cascade Behaviour
New cascade behaviour to enable rollup of activities for parent entity relationships. This would allow a parent entity to view activities of its children in the same way Account and Contact offer this feature. This would allow custom entities to obtain the same richness as built in features.
Administrator
Thank you for your feedback.
We are not considering the suggestion at this time due to the following reason: Unified Interface and PCF Controls.
Sincerely,
PM,
Microsoft.