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Account is one unique entity that allows all related activities to be rolled up to the Account; however, current sub-grid activity in Account form for CRM 2011 only shows activities that were created in Account (regarding).

It would be great if this feature can be implemented in the next release so that customers can see all of their activities rolled up under Account.

STATUS DETAILS
Declined
Ideas Administrator

Thank you for your feedback.

We are not considering the suggestion at this time due to the following reason: Unified Interface and PCF Controls.

Sincerely,

PM,

Microsoft.

Comments

J

To be truly XRM capable, we lack customization capabilities on the RollupRequest message and ActivityPointers. In different customer engagements, we share the same feeling that these two platform concepts are non-extensible or non-customizable, probably with good reasons (taking performance as one of them). But in the end, if you would like to build your own application line into the XRM platform, the limitations on extensibility do create a drawback. 1) Activities(pointer) - not possible to: a. Add a field b. Change icons c. Attach custom logic on other platform messages then Retrieve and RetrieveMultiple d. Disable unused activities (eg. Fax) e. � https://msdn.microsoft.com/en-us/library/gg309626.aspx 2) Rollup Activities (NOT related to Rollup or Calculated Fields - http://survivingcrm.com/2011/06/crm-2011-subgrids-aint-what-associated-views-used-to-be/ )� not possible to: a. Attach custom logic onto this message b. Add or Remove Supported/Target entities (possibly related to the lack of not having a Customer lookup related) for building or adding your custom XRM logic. https://msdn.microsoft.com/en-us/library/microsoft.crm.sdk.messages.rolluprequest.aspx

Category: Unified Experience: Search, navigation and performance

J

Is there a reason why this isn't getting done?  I have no idea why it would take this long. 

Category: Unified Experience: Search, navigation and performance

J

Thank you for your suggestion. This functionality is being considered for the next major release of CRM. This posting is provided "AS IS" with no warranties, and confers no rights.

Category: Unified Experience: Search, navigation and performance

J

Any update on this?

Category: Unified Experience: Search, navigation and performance

J

This has been one of the key drawbacks since we switched to CRM on 3.0. We are very satisfied, but if this could be resolved to go deeper when pulling the activities (pulling from custom entities, not just OOTB entities such as opportunity, case, etc.) without having to rely on third party solutions or custom workarounds. We ended up paying for a third party solution, but admin became too costly. Something available out of the box would be very nice. Essentially, if there pull activities associated with custom child related entities found under an Account.

Category: Unified Experience: Search, navigation and performance

J

This limitation makes the Activity Sub-Grid not only confusing to users but also a potential liability in terms of supplying users with incomplete data.

Category: Unified Experience: Search, navigation and performance

J

Is there any further word on when this will be added?  Is there a workaround that does not require custom coding? 

Category: Unified Experience: Search, navigation and performance

J

Would the next major release be in November (the delayed UR9)?

Category: Unified Experience: Search, navigation and performance

J

Not sure how this one is marked as resolved. In CRM 2015 you still cannot show the "Open Activity Associated View" on an Account or Contact form. If anyone knows a way around this, or if it has been fixed and I'm just not seeing it, please let me know.

Category: Unified Experience: Search, navigation and performance

J

test comment

Category: Unified Experience: Search, navigation and performance

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