10

Dynamics 365 App for Outlook Greyed Out

If the reading pane is turned off in the Microsoft Outlook  the Dynamics 365 App for Outlook is grayed out.

My suggestion is that it should be enabled without enabling the reading pane.

 

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3 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
10

Email content to appear in the CRM email activity for encrypted and signed emails

The client has requirement where they will have to track the emails into Microsoft dynamics CRM. All the emails are encrypted/Signed emails. On our analysis we found that Microsoft dynamics CRM will track the emails and convert them as attachments with the extension *.p7m and create a empty em...

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2 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Under Review
9

Function to disclose the time classified as Dynamics Tracking and allow users to adjust the time classified as Dynamics Tracking

Users are experiencing difficulties in their work because the actions described in the following MS Doc do not work properly and the results of the actions vary depending on when the deletion is performed. Therefore, we strongly request to clearly disclose the time when the deletion is classified...

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0 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
9

About creating appointments in Outlook client

Currently, empty appointments are automatically generated when you click the Dynamics 365 tab on the appointment creation screen in the Outlook client. This should be generated when saving an Outlook appointment, as it will create appointments that the user does not intend. The expected impact is...

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0 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
9

Dynamics App for Outlook contact search

 The add-in that comes with the new CRM app for Outlook seems to be very limited. While it can track, it only allows you to search from your outlook contacts--the places where search would be most valuable is either searching the Dynamics contacts or searching the account/company list whe...

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5 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
9

Email attachment drag and drop functionality

It would be a great enhancement to the usability of the CRM web application if email attachments could be selected from the local machine, and dragged directly into the CRM email to be added as an attachment (similar to Outlook functionality). In organizations where users are not looking to us...

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1 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Under Review
8

Enable Search Query on Outlook from Internet Message ID on eMail Activity

We suggest to enable the search on the messageid field using Get eMails (v3) PowerAutomate action.


Searchable properties are – attachment, bcc, body, cc, from, has Attachment, importance, kind, participants, received, recipients, sent, size, subject, to

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0 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
New
8

MailApp function: change the default width of task pane

Please add the function so that users can change the default width of task pane in Dynamics 365 App for Outlook. Mail app has no function to change the default size of task pane now, so users have to change its size by their hands every time. This function will improve Mail App's usability.

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0 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
8

Ability to launch browser from Dynamics 365 App for Outlook

On Dynamics 365 App for Outlook, the user basically uses it on Dynamics 365 pane on right screen. However, the user sometimes needs to enter information in detail, then it is difficult for users to enter information in the small pane. It would be great if the browser screen is launched by Dynamic...

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0 Comments

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Category: Email Management and Outlook Integration (259)

STATUS DETAILS
Needs Votes
7

Sent Items Ending up under Queues in D365 CE

When auto-tracking of email is enabled in CE, it is understood that all email will be tracked in the system. However, this created a problem whenever a user trigger the "Reply" "Reply all" and "Forward" action with a tracked email which is connected to an active queue, once an email is resolve...

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3 Comments

Read more... 3 Comments

Category: Email Management and Outlook Integration (259)

STATUS DETAILS
New