CRM App for Outlook is always re-authenticating and re-downloading metadata (ie it'
CRM App for Outlook Preview
This isn't working for us.
Cannot track an individual appointment in a recurring event
Currently, Outlook users cannot track a single appointment within a recurring series due to the Server-Side Sync process. If this action is not possible, users should not receive a notification asking whether they want to track "Just this one" or "The entire series," as this can be confusing w...
Separate Categories for tracking Outlook Emails and Outlook Appointments
Would it be possible to enable the tracking by using the Outlook Categories (Tags) separately for Emails and separately for Appointments. Currently this feature is either enabled for both or disabled completely.
One thing we are trying to achieve is to prevent accidental trac...
Ability to re-send emails to contacts from contact record
It would be great if an email sent to a customer could easily be re-sent to them from inside the sales app.
Stop email being sent from Dynamics 365 via outlook when an update is made to an appointment
Users do not always want an appointment update to be sent out via outlook when they update an appointment in the CRM. Request the ability to control whether an e-mail is sent or not sent to the email addresses in the "Required" and "Optional" fields when creating or updating an Appointment ...
"senton" of old email gets updated unintentionally
I am changing the status of an email from my application via API. I checked and found that the senton was updated.
I am not satisfied with the design where the senton changes when the status is changed. Please provide a function that allows me to change the status of an email without cha...
Improved contact from Outlook to Dynamics
Currently, the only option for synching contacts from Outlook to Dynamics is the app for Outlook:
https://learn.microsoft.com/en-us/dynamics365/outlook-app/user/track-contacts
This doesn't work well to sync contacts in bulk and I don't see the extension pane load in the...
Increase the email tracking to exchange folders limit
The limit for tracking by moving emails to a tracked Exchange folder is 25 folders. This feature is extremely valuable to my role and my colleagues for managing accounts - but we are restricted to the 25 count limit. I would love to request this limit be increased to 50.
Keep protection applied to protected emails synced from Outlook
When an email is encrypted using AIP Sensitivity labels and synced to D365 using D365 App for Outlook, email encryption and access rights are not carried forward and any user can access the email content who were not part of email recipient list.
The request is to keep the email encrypti...
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