App for Outlook: Track regarding a record with ampersand in the name
Using the App for Outlook, track an email and set it regarding a record (account, opportunity, whatever) that has an ampersand (&) in the name. Tracking the item fails and shows a "retry" button, which fails again.
This seems to be due to the ampersand being included unencoded in th...
Complicated mail tracking with mobile client and iOS
Users are clicking on email addresses within the Dynamics 365 mobile client and that is opening up the native iOS mail app. Because of this, users are not able to easily track outgoing emails because Dynamics 365 App for Outlook is not compatible with the native iOS mail app. ...
Include Outlook Offline Functionality in the App
With the upcoming deprecation of the Outlook CRM Add-in, many customers will be impacted by the lack of offline capability in the current App for Outlook. It is a key differentiator for us when competing with Salesforce and a critical capability for many enterprise customers who require t...
From CRM App for Outlook it doesnt resolve the recipent and it shows Unresolved Receipent message
CRM user when click on the primary email address of any record from CRM then email is generated, it opens in the OWA window.
Customer click on the Dynamics 365 tab (which is for CRM App for outlook) from email, then the contact is not detected and considered as a new email, it gives opt...
'Delay send' should be available in D365 App for Outlook
Outlook (desktop) and Outlook Web are the mostly likely places you'd send email from.
Would be great to also have this feature on the tablet/phone clients and outlook phone app for iOS/Android
CRM App for Outlook is always re-authenticating and re-downloading metadata (ie it'
CRM App for Outlook Preview
This isn't working for us.
Cannot track an individual appointment in a recurring event
Currently, Outlook users cannot track a single appointment within a recurring series due to the Server-Side Sync process. If this action is not possible, users should not receive a notification asking whether they want to track "Just this one" or "The entire series," as this can be confusing w...
Outlook Application Copilot for Sales for Cross-Tenant Users doesn't work
Dynamics 365 App for Outlook is not supported for cross-tenant configurations.
Since the feature is offered in all Outlook, it would be convenient to be able to choose the tenant and the environment.
This option would give more flexibility for large companies to organize the worksp...
Separate Categories for tracking Outlook Emails and Outlook Appointments
Would it be possible to enable the tracking by using the Outlook Categories (Tags) separately for Emails and separately for Appointments. Currently this feature is either enabled for both or disabled completely.
One thing we are trying to achieve is to prevent accidental trac...
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