Ability to Track the first/originating email sent to Leads, Contacts and Accounts from Outlook (Not only replies)


Currently, if you have server-side sync configured and you have selected, in the personal options to track "Emails from Leads, Contacts and Accounts" and you send a new email message to an existing CRM Contact, you will not see an Activity created in CRM. The Activity and Tracking of that email s...

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Category: Email Management and Outlook Integration (165)

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New