4

Make Dynamics aligned with internal branding

It would be great if we could change the email font to match our company font - currently, the font options are limited and as we cannot use our company font, it makes it unlikely that we will use the send email through Dynamics function. It would be great if we could set a default font and size ...

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
New
4

Ignore email tracking recipients when belongs to the company domain

We have defined internal companies with the employees in order to send them internal marketing communications marketing and newsletters. When we track an email, due to the contact person email address is recognized in CRM, the email is linked to this internal company. That means that you are near...

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0 Comments

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Needs Votes
4

Track email from a Shared Mailbox using CRM for Outlook

Can you add the ability to track email from a Shared Mailbox using CRM for Outlook. Currently Only items in the default Microsoft Outlook mailbox can be promoted/tracked to Microsoft Dynamics CRM User have to move the email form shared mailbox to his mailbox to be able to track.

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1 Comments

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Needs Votes
4

Email template to include multiple entities [Opportunity and Connections (Connected From)]

I have created a workflow which will generate an email when an opportunity is won. In the auto generated email, I am able to capture all the information related to the opportunity except for the Sales Team. The entries in the Sales Team are connected by "Connections" and the Role Type. The Sales ...

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0 Comments

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Needs Votes
4

Reduce Plugin Loading Times

Situation right now: When starting the Dynamics 365 plugin (the modern one) to track an appointment or email, authenticating and loading the plugin takes 10-15 seconds under the best circumstances, often times this takes even longer. You can circumvent this somewhat for emails by pinning the ap...

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0 Comments

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Needs Votes
4

Extend email experience to Email Templates and Email Signatures

Hi Team, As the email experience has been enhanced in recent updates, it would be great of the same experience can be extended to Email Templates and Email Signature. It will help to improve the overall email experience such that customers will be able to use Email Templates and Signatures with...

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Needs Votes
4

Track emails on a contact who has multiple email addresses

Hello, A contact can have several email adresses. We can use the system email address fields, or custom. We would like the email sender to be recognized not only when the "business email" is recognized but also if the email is in the other email fields of the contact. Thank you ! P-O

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1 Comments

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Needs Votes
4

Enable Dynamics 365 Button when Reading Pane is Off

If the reading pane is turned off in the Microsoft Outlook the Dynamics 365 App for Outlook is grayed out. My suggestion is that it should be enabled without enabling the reading pane.

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1 Comments

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Needs Votes
4

PowerApp usage stats

Administrators would find it useful to have Organization Insights stats describing usage of various PowerApps within their environment - including D365 App for Outlook, model-driven apps, and canvas apps. Would be helpful to know what entities and dashboards are being viewed, what buttons are bei...

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0 Comments

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Needs Votes
4

Recently used items appear on CRMwebsite, it does not replicate to the App immediately

This Feedback is from our customer KBC 1) they want same experience in website as well as Dynamics 365 app for Outlook on OWA or Outlook, they don't want to wait for 4-5 minutes or close the active browser and check again for recently used records. 2) Recent records is at the top in website ...

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0 Comments

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Category: Email Management and Outlook Integration (249)

STATUS DETAILS
Needs Votes